AC Infinity IONBEAM S16 | Full Spectrum LED Grow Light Bars | Samsung LM301H | 16-Inch

AC Infinity  |  SKU: AC-NES16
Regular price $89.99
Shipping calculated at checkout.

  • Ships in 1-4 business days
  • Ships with 'Signature Required' at delivery

Ask an Expert (888) 378-0017

Unlock Trade Pricing

Join our commercial tier for bulk pricing and inventory alerts.

Yield AI
15 questions per session Grow systems advisor · cannafullspec.com

Description

AC Infinity IONBEAM S16 (AC-NES16): Supplemental Inter-Canopy LED Bar Kit

The AC Infinity IONBEAM S16 is a 42W supplemental LED bar kit designed for facility directors to deliver targeted full-spectrum light into inter-canopy zones and coverage dead zones that primary overhead fixtures cannot reach.

  • Outcome: Uniform photon delivery across the full canopy profile, including lateral and under-canopy zones, via four 16" Samsung LM301H EVO LED bars operating at 3.14 µmol/J PPE.
  • Replaces: Passive supplemental strategies, repositioned overhead fixtures, and manual intensity adjustments that introduce variance across the canopy plane.
  • Environment: Sealed cultivation enclosures operating between 35–85% RH; IP65-rated bars rated for high-humidity environments with 50,000-hour diode lifespan.

FACTORY-AUTHORIZED DEALER — CANNAFULL SPECTRUM SOLUTIONS

Deployed in licensed commercial facilities across the United States.

Key Specs: 42W | 3.14 µmol/J PPE | Four 16" Bars | Samsung LM301H EVO | IP65 | 50,000 Hr Lifespan | 2-Year Warranty

Kill Variance. Print Yield.

Every facility running primary overhead fixtures alone is operating with a structural blind spot. Legacy HPS infrastructure casts hard shadows into the lateral canopy, and passive failure points — degrading lamp output, manual dimming schedules, unmonitored dead zones — compound silently across every cycle. The variance tax is not a single catastrophic event; it is the steady erosion of uniformity at the canopy edges, the lower bud sites that never reach density, and the yield gap that never gets attributed to its actual cause. No alarm fires. No report flags it. The facility just underperforms, cycle after cycle, while the root cause remains invisible inside the light map.

After deployment of the IONBEAM S16 kit, the facility operates with a closed canopy light model. Every lateral zone, every inter-canopy corridor, every lower bud site receives a scheduled, dimmable photon dose from bars positioned exactly where overhead fixtures cannot reach. The controller runs automated ON/SCHEDULE/OFF cycles without manual intervention. Intensity is dialed across ten discrete levels and held there. The canopy profile becomes uniform from top to bottom, and the yield gap that was previously invisible becomes measurable — and recoverable.

The mechanism is four 16-inch LED bars, each populated with 18 Samsung LM301H EVO diodes rated at 3.14 µmol/J PPE — a diode platform that outperforms previous-generation Samsung LM301H, LM301B, and Bridgelux 3030 chips in both output per diode and blue-spectrum efficiency. The dual-channel spectrum — 3000K warm white and 5000K cool white — delivers a full-spectrum profile across the entire canopy surface. The included Dimming Schedule Controller manages all four bars simultaneously, with ten intensity levels accessible via manual knob or automated schedule. The unibody aluminum housing dissipates heat passively, protecting diode lifespan without active cooling overhead. The entire kit draws 42W at 100–240V AC, 50/60 Hz, pulling 0.06A — negligible electrical load that integrates into any existing circuit without dedicated infrastructure. In practical terms, the IONBEAM S16 delivers 3.14 µmol/J PPE across four 16-inch bar positions at 42W total system draw, operating at 0.06A on any 100–240V AC circuit.

AC Infinity IONBEAM S11 4-bar supplemental LED kit full view in Hook section showing complete kit configuration

Where This Belongs (and Doesn't)

Not recommended for circuits under ~0.35A @120V or ~0.18A @240V per fixture, or unsealed rooms lacking HVAC capacity for expected thermal load.

Note: The IONBEAM S16 kit draws 42W at 0.06A on a 100–240V AC circuit. While electrical load is minimal, all supplemental lighting installations in licensed commercial facilities should be verified against local NEC requirements and facility electrical plans by a qualified electrician.

Engineered For

  • Licensed cultivation facilities deploying supplemental inter-canopy lighting alongside primary overhead fixtures
  • Sealed grow enclosures operating at 35–85% RH where IP65 ingress protection is required
  • Operators running AC Infinity UIS ecosystem controllers seeking integrated scheduling and dimming control
  • Facilities targeting uniform canopy density across lateral and lower bud sites
  • Coverage: Four 16-inch bars positioned for inter-canopy and supplemental zone coverage within the primary fixture footprint
  • Multi-bar chaining configurations where additional bars are daisy-chained via the included connector cord (9.1 in. / 23.2 cm between bars)

Not Recommended For

  • Use as a standalone primary canopy fixture — the IONBEAM S16 is a supplemental system, not a replacement for overhead primary lighting
  • Outdoor or unenclosed installations where IP65 rating is insufficient for direct precipitation exposure
  • Environments operating outside the 35–85% RH operating humidity range
  • Facilities requiring ETL or UL certification on supplemental lighting components — this product does not carry ETL or UL listing

Infrastructure Note: The IONBEAM S16 uses a US Plug (NEMA 1-15 Type-A) power connector. Verify that existing outlet infrastructure in the deployment zone is compatible before installation. UIS platform integration requires a compatible AC Infinity controller hub; third-party device integration is available via RJ11/12 adapter and control plug module.

How It Works

The IONBEAM S16 kit operates as a four-bar supplemental array, with each 16-inch bar (15.98 x 1.12 in. / 40.6 x 2.85 cm) housing 18 Samsung LM301H EVO diodes in a unibody aluminum housing. The aluminum board serves a dual function: it is the substrate for the diode array and the passive thermal management system, conducting heat away from the junction without fans, moving parts, or active cooling infrastructure. This passive dissipation architecture is what enables the 50,000-hour rated lifespan — diode degradation is primarily a thermal event, and the unibody design keeps junction temperatures within the operating envelope across the full duty cycle.

The dual-channel spectrum — 3000K warm white and 5000K cool white — is delivered simultaneously across all four bars, producing a full-spectrum output profile that supports both vegetative and reproductive growth phases without fixture swaps or spectrum changes. Each diode is rated at 3.14 µmol/J PPE, a figure that exceeds the output efficiency of previous-generation Samsung LM301H, LM301B, and Bridgelux 3030 platforms. The higher blue-spectrum content of the EVO diode platform supports canopy penetration and secondary metabolite expression in lateral and lower bud sites that receive reduced photon flux from overhead primary fixtures.

The four bars connect in a daisy-chain configuration using the included 9.1-inch (23.2 cm) connector cords, with the terminal bar connecting to the EC power adapter via the dual-corded bar's male connector. The power adapter feeds the included Dimming Schedule Controller (3.31 x 1.26 in. / 8.4 x 3.2 cm), which manages the entire array across three operating modes: OFF, ON, and SCHEDULE. Ten discrete intensity levels are accessible via manual dimming knob or automated schedule programming. When integrated into the AC Infinity UIS ecosystem via a compatible controller hub, the entire array can be programmed, monitored, and adjusted remotely through the AC Infinity app, including access to automation sequences and climate data correlation. The full kit draws 42W at 100–240V AC, 50/60 Hz, at 0.06A — a load profile that adds no meaningful demand to existing facility circuits. In practical terms, the IONBEAM S16 delivers 3.14 µmol/J PPE across four 16-inch Samsung LM301H EVO bar positions at 42W total draw, with automated schedule control and UIS ecosystem integration available through the included Dimming Schedule Controller.

AC Infinity IONBEAM S11 spectrum distribution chart Samsung LM301H EVO showing 3000K and 5000K dual-channel output in Core Mechanism section

Commercial Assurance

  • Warranty: 2-year manufacturer warranty per source data. Warranty claims processed through Cannafull Spectrum Solutions — contact (888) 378-0017 or sales@cannafullspec.com. Return Authorization (RA) required before any unit is returned.
  • 30-Day Return: Units in original, uninstalled condition may be returned within 30 days of delivery with a valid RA number issued by Cannafull Spectrum Solutions.
  • Lifespan: 50,000-hour rated diode lifespan per manufacturer specification (AC-NES16 source data).
  • Factory-Authorized Dealer: Cannafull Spectrum Solutions is a factory-authorized dealer for AC Infinity IONBEAM products. All units are sourced through authorized distribution channels and carry full manufacturer warranty eligibility.

System Integration

To operate this platform at peak efficiency, verify your ecosystem matches these requirements:

  • Controller Compatibility: The included Dimming Schedule Controller manages all four bars with ten intensity levels and OFF/ON/SCHEDULE modes. For full UIS ecosystem integration — including remote app control, automation programming, and climate data correlation — a compatible AC Infinity UIS controller hub is required (sold separately).
  • Mounting Infrastructure: Bars mount magnetically to steel surfaces using the included cold-rolled steel bars with matte black powder coating. Verify that the deployment zone contains accessible steel tent frame members or equivalent steel mounting surfaces. Non-steel surfaces require alternative mounting solutions not included in the kit.
  • Power Infrastructure: Requires a standard US outlet (NEMA 1-15 Type-A). Input voltage range is 100–240V AC, 50/60 Hz, at 0.06A. No dedicated circuit required; compatible with standard facility outlet infrastructure.
  • Environmental Setpoints: Operating humidity range is 35–85% RH. Verify that the deployment zone does not exceed this range under peak humidity conditions. IP65 rating provides ingress protection against water and dust but does not qualify the unit for direct liquid exposure or submersion.
  • Third-Party Integration: Third-party grow lights and outlet devices can be integrated into the UIS platform via RJ11/12 adapter and control plug module (sold separately).

CAPEX ROI Mini‑Calculator (Energy Only)

  • Fixture Wattage: 42 W
  • Energy Cost: $0.12/kWh
  • Photoperiod: 12 h/day × 365 days/yr
  • Per Fixture / Year: $22.08
  • 10-Unit Room / Year: $220.75
  • 20-Unit Room / Year: $441.50
  • 50-Unit Room / Year: $1103.76

Estimate is energy-only. Adjust assumptions for your facility; excludes HVAC interactions, rebates, and demand charges.

Facility Integration Data

The following ROI model and comparison data are provided to support procurement and deployment planning for multi-unit supplemental lighting deployments.

ROI Mini-Calculator — IONBEAM S16 Fleet Deployment

Based on MSRP of $89.99 per unit. Electricity cost estimate: $1.72/month per unit (source data). Annual electricity cost per unit: $20.64/year.

Electrical / Thermal

SKU W (W) BTU/hr Input V
AC-NES16 42 143 100-240V AC

BTU/hr shown is computed from total kit wattage. Supplemental bar kits have negligible thermal impact on room HVAC load at typical deployment densities.

Physical

SKU Dimensions Weight
AC-NES16 15.98 x 1.12 in. (40.6 x 2.85 cm) 3.5 lb.

Light Engine

SKU Spectrum
AC-NES16 3000K, 5000K

Additional light-engine specs (Efficacy, PPFD) not provided by manufacturer.

Electricity cost figures are based on manufacturer-published estimate of $1.72/month per unit. Actual costs vary by local utility rate and duty cycle. Contact Cannafull Spectrum Solutions for volume pricing inquiries.

Specification IONBEAM S16 (AC-NES16) Legacy 1000W DE HPS
System Wattage 42W ~1,050W (with ballast)
Diode / Source Technology Samsung LM301H EVO Double-Ended HPS Arc Tube
Efficacy 3.14 µmol/J PPE ~1.7–1.9 µmol/J
Spectrum 3000K + 5000K Full Spectrum (dual channel) Narrow HPS spectrum (orange/red dominant)
Dimming 10 discrete levels via Dimming Schedule Controller Typically fixed or 2-stage ballast
Scheduling / Automation OFF/ON/SCHEDULE modes; UIS app integration available Timer-based only; no integrated scheduling
Lamp Replacement Cycle None — 50,000-hour rated diode lifespan Every 10,000–12,000 hours (~1–1.5 years)
Ingress Protection IP65 Typically unrated
Mounting Magnetic + steel bar; toolless installation Fixed overhead hook/chain; no lateral positioning
Estimated Monthly Electricity Cost $1.72/month (per unit, manufacturer estimate) Significantly higher at ~1,050W continuous draw

Operator Field Note

  • Weight and Structural Load: The complete IONBEAM S16 kit weighs 3.5 lbs. Magnetic mounting to tent frames is toolless, but verify that the tent frame steel is sufficient gauge to hold the magnetic attachment under vibration or airflow conditions present in the facility.
  • Electrical Draw: System draws 0.06A at 42W on a 100–240V AC, 50/60 Hz circuit. This load is negligible on any standard facility outlet circuit; however, confirm outlet availability and NEMA 1-15 Type-A compatibility at the deployment zone before installation.
  • Power Cord Length: Primary power cord length is 99.8 in. (253.4 cm) for the full kit assembly. Connector cord between bars is 9.1 in. (23.2 cm). Plan bar positioning and outlet proximity accordingly before mounting.
  • Environmental Limits: Operating humidity range is 35–85% RH. Do not deploy in zones where humidity regularly exceeds 85% RH, even with IP65 ingress protection in place. IP65 rating addresses water and dust ingress, not sustained condensation or saturation events.
  • Certification Status: This product does not carry ETL or UL listing per manufacturer source data. Verify that your facility's AHJ and insurance carrier accept non-listed supplemental lighting equipment before permanent installation in licensed commercial environments.
  • Daisy-Chain Configuration: Bars connect in sequence using the included connector cords. Follow the manufacturer's connection sequence: single-corded bar female port connects to dual-corded bar male connector; power adapter connects to the dual-corded bar's remaining port; power adapter then connects to the Dimming Schedule Controller.

Operator FAQ

Q: What amperage and circuit requirements does the IONBEAM S16 kit require?

A: The IONBEAM S16 kit draws 0.06A at 42W on a 100–240V AC, 50/60 Hz circuit. This is an extremely low electrical load that is compatible with any standard facility outlet circuit. The kit uses a US Plug (NEMA 1-15 Type-A) connector. No dedicated circuit is required. Verify outlet availability and connector compatibility at the deployment zone before installation.

Q: What controller modes are available, and does this kit integrate with the AC Infinity UIS ecosystem?

A: The included Dimming Schedule Controller provides three operating modes: OFF, ON, and SCHEDULE. Ten discrete intensity levels are accessible via manual dimming knob. For full UIS ecosystem integration — including remote control via the AC Infinity app, automated scheduling, and climate data access — a compatible AC Infinity UIS controller hub is required and sold separately. Third-party devices can also be integrated into the UIS platform using an RJ11/12 adapter and control plug module (sold separately).

Q: What is the recommended mounting height for the IONBEAM S16 bars?

A: The IONBEAM S16 is designed for inter-canopy and supplemental lateral positioning rather than overhead primary mounting. Bars are intended to be positioned within the canopy profile — alongside plant rows, between tiers, or at lateral canopy edges — to deliver photons to zones that overhead primary fixtures cannot reach. AC Infinity references a mounting height and light intensity chart for Full Spectrum models (S11, S16) in their documentation; consult the manufacturer's current mounting guide for specific height-to-intensity relationships. Magnetic mounting to steel tent frame members allows for flexible repositioning as the canopy develops.

Q: What are the coverage dimensions for vegetative and flowering stages?

A: The IONBEAM S16 is a supplemental inter-canopy system, not a primary canopy fixture with defined veg/flower footprint ratings. Each bar measures 15.98 x 1.12 in. (40.6 x 2.85 cm) and is designed to provide targeted coverage to inter-canopy corridors and lateral zones within the footprint of your primary overhead fixtures. The four-bar kit extends supplemental coverage across the deployment zone as positioned. Specific PPFD maps by mounting position are referenced in AC Infinity's mounting height and light intensity chart for Full Spectrum models; consult the manufacturer's current documentation for zone-specific output data.

Q: What is the rated lifespan of the IONBEAM S16, and what maintenance does it require?

A: The IONBEAM S16 carries a manufacturer-rated diode lifespan of 50,000 hours per source data. The unibody aluminum housing dissipates heat passively, with no active cooling components, fans, or moving parts that require scheduled maintenance. There are no lamp replacement cycles. Routine maintenance is limited to periodic inspection of bar connections, connector cord integrity, and magnetic mounting security. IP65-rated housings resist water and dust ingress, reducing contamination-related degradation in high-humidity cultivation environments.

Q: What is the warranty period, and how do I initiate a warranty claim through Cannafull Spectrum Solutions?

A: The IONBEAM S16 carries a 2-year manufacturer warranty per source data. To initiate a warranty claim, contact Cannafull Spectrum Solutions directly at (888) 378-0017 or sales@cannafullspec.com. A Return Authorization (RA) number is required before any unit is returned — do not ship units without a confirmed RA. Cannafull Spectrum Solutions will coordinate the claim process with AC Infinity on your behalf as a factory-authorized dealer. Document any defects with photographs and retain original packaging where possible to expedite the claim process.

Shipping & Logistics

  • Origin: Ships from Cannafull Spectrum Solutions' authorized distribution point within the contiguous 48 United States. This product is not available for shipment to Alaska, Hawaii, or international destinations.
  • Processing: Orders are processed within 1–2 business days of confirmed payment. Lead time per manufacturer source data is 1–2 business days.
  • Damage: Inspect all shipments within 48 hours of delivery. Document any damage with photographs and contact Cannafull Spectrum Solutions at (888) 378-0017 or sales@cannafullspec.com within 48 hours of receipt. Claims reported after this window may not be eligible for carrier damage resolution.
  • Returns: Units in original, uninstalled condition may be returned within 30 days of delivery. A Return Authorization (RA) number issued by Cannafull Spectrum Solutions is required before any return shipment is made.
  • Restocking Fee: Returns of non-defective items are subject to a restocking fee of up to 25% per our Return Policy. Review full terms at cannafullspec.com/pages/return-policy before ordering.

Questions? (888) 378-0017 or sales@cannafullspec.com

What's in the Box

  • 4x IONBEAM S16 LED grow light bars (16-inch, Samsung LM301H EVO, full spectrum)
  • 4x Cold-rolled steel mounting bars with matte black powder coating
  • 1x Dimming Schedule Controller (3.31 x 1.26 in. / 8.4 x 3.2 cm)
  • 1x EC power adapter with male connector
  • Connector cords for daisy-chain bar assembly (9.1 in. / 23.2 cm between bars)
  • Power cord (99.8 in. / 253.4 cm, US Plug NEMA 1-15 Type-A)

Note: Box contents are based on available manufacturer data. Verify complete contents upon receipt. Contact Cannafull Spectrum Solutions at (888) 378-0017 if any components are missing or damaged.

Regional Compliance & Deployment Notes

  • All 50 U.S. States: Available for commercial deployment across all 50 U.S. states where cultivation is legally permitted. Operators are responsible for verifying that equipment installations comply with applicable state and local regulations. We currently ship within the contiguous 48 United States only.
  • California (CA): California energy efficiency regulations may apply to commercial lighting installations. Verify Title 24 compliance requirements with your local authority having jurisdiction (AHJ) before permanent installation.
  • Colorado (CO): Licensed cultivation facilities should verify that supplemental lighting installations comply with MED facility construction and equipment standards. Electrical installations require licensed contractor sign-off per state code.
  • Michigan (MI): MMFLA and MRTMA licensed facilities should confirm that supplemental lighting equipment meets LARA facility standards. IP65 rating supports compliance with humidity-controlled cultivation environment requirements.
  • Nevada (NV): CCB-licensed cultivation facilities should verify NEC compliance for low-voltage supplemental lighting circuits.
  • Oklahoma (OK): OMMA-licensed facilities deploying supplemental lighting should verify local fire marshal and building code requirements for enclosed cultivation environments.

Commonly deployed in sealed commercial cultivation facilities across the United States. Installation, HVAC sizing, and electrical requirements vary by jurisdiction; always verify with local code.

Specifications

  • Certifications
    IP65 Rated
  • Product Category
    LED Supplemental Lighting
  • Warranty
    2 Year Factory Warranty
  • Frequency
    50/60 Hz
  • LED Features
    Manual Dimming Knob
  • LED Fixture Type
    Multi-Bar
  • LED Light Spectrum
    Full Spectrum
  • Light Type
    LED
  • Voltage
    100/277 volts

Route Package Protection

At CannaFull Spectrum Solutions, we understand that peace of mind during the shipping process is essential. That's why we're proud to offer Route, a comprehensive shipping protection and tracking solution, on all your online orders!

Route: Your All-in-One Shipping Powerhouse

Route seamlessly integrates with your CannaFull Spectrum Solutions shopping experience, providing you with complete control and peace of mind over your deliveries. Here's what Route offers:

  • Automatic Package Protection: Every order placed on CannaFull Spectrum Solutions automatically comes with Route's basic protection plan, safeguarding your purchase against lost, stolen, or damaged packages.
  • Enhanced Tracking: Route goes beyond basic tracking information. Get real-time updates, estimated delivery windows, and proactive alerts about potential delays or issues.
  • Effortless Claims Management: If your package encounters a problem, Route simplifies the claims process. File a claim directly through the Route app and receive a resolution quickly and efficiently.
  • Price Match Guarantee: Route ensures you get the best deal. If you find a lower advertised price for the same item within a certain timeframe (typically 48 hours), Route will reimburse you the difference.
  • Missing Mail Replacement: Route offers an additional layer of security. If your package is marked as delivered but you never receive it, Route may be able to replace it, depending on the specific item and coverage options.

Benefits of Using Route with CannaFull Spectrum Solutions:

  • Shop with Confidence: Knowing your purchases are protected against loss, theft, or damage allows you to shop with complete peace of mind.
  • Effortless Tracking: Stay informed every step of the way with Route's real-time tracking and proactive notifications.
  • Hassle-Free Claims: Route streamlines the claims process, saving you time and frustration in case of any issues with your delivery.
  • Added Value on Every Purchase: Route automatically provides basic protection and valuable tracking features at no additional cost on your [Your Store Name] orders.

How to Get Started with Route:

Using Route with your CannaFull Spectrum Solutions purchases is simple and convenient:

  1. Complete your order: As you checkout on CannaFull Spectrum Solutions, you'll see the option to activate Route's protection for your order (usually pre-selected).
  2. Download the Route App: For an even more seamless experience, download the free Route app available on iOS and Android.
  3. Track Your Package: Log in to the Route app or check your email for tracking updates and manage your protected shipments.

Route: Your Partner in Worry-Free Shipping

By offering Route with every purchase, CannaFull Spectrum Solutions is committed to providing you with a stress-free shopping experience. Route empowers you to shop with confidence, knowing your packages are protected and easily tracked every step of the way.

Frequently Asked Questions:

  • Is Route included for free? Basic Route protection is automatically included with every order on CannaFull Spectrum Solutions. Route also offers optional premium plans with additional features and coverage.
  • How do I file a claim with Route? Claims can be filed easily through the Route app or website.
  • What happens if my package is lost? Depending on the specific situation and your chosen coverage plan, Route may be able to reimburse you or replace the lost item.

Shop with confidence and track with ease! Choose CannaFull Spectrum Solutions and experience the power of Route for your next online purchase.

Shiping, Cancelations & Returns

Thank you for choosing Cannafull Spectrum Solutions! We are committed to providing you with a seamless shopping experience. Please review our shipping policies below.

As we work with various suppliers and often ship directly from manufacturers (dropshipping), specific shipping methods, carriers, and timelines may vary depending on the product(s) ordered and the warehouse location they ship from.

Shipping Costs & Free Shipping Policy
  • Standard Items: We offer Free Shipping on most standard orders over $99.00 within the contiguous 48 United States. Orders under $99.00 are subject to a standard shipping fee.
  • Heavy & Freight Items: Large items (such as Grow Tents over 50lbs, Soil, and Commercial Filters) and Freight items (such as Freeze Dryers) are excluded from free shipping. These items are subject to a shipping surcharge calculated at checkout based on weight and destination.
  • Freight Estimates: Shipping rates calculated at checkout for Heavy and Freight items are estimates. In rare cases (e.g., remote rural locations, limited access areas, or extreme carrier rate fluctuations), the actual carrier cost may exceed the estimate. If this occurs, we reserve the right to contact you for approval of the additional cost or to cancel the order for a full refund.
Order Processing & Lead Times
  • Processing: We submit your order to our suppliers for processing promptly after confirmation. Most suppliers process and prepare orders for shipment within 24-48 business hours (Monday-Friday), though this can vary. Some items, particularly those built-to-order, may have longer lead times.
  • Lead Times: Estimated lead times before shipping may be indicated on individual product pages.
  • Cut-Off Times: Some suppliers may have order cut-off times (e.g., 11:00 AM PST). Orders placed after the cut-off time will typically be processed the next business day.
Shipping Methods & Carriers
  • Our suppliers utilize various major carriers to ship your orders, including UPS, FedEx, USPS, and specialized Freight/LTL carriers for larger items.
  • The specific carrier and shipping method are determined by the supplier based on the product, size, weight, and destination. We do not have direct control over the specific method chosen by the supplier for standard shipments.
Freight / LTL Shipments (Freeze Dryers & Heavy Equipment)
  • Items that are too large or heavy for standard carriers (e.g. over 150 lbs) will ship via Freight/LTL carrier on a pallet.
  • Curbside Delivery Only: Freight deliveries are strictly "Curbside," meaning the driver will unload the item at the curb or end of your driveway. They will NOT bring the item into your garage, home, or backyard. You must have the ability to move the item from the curb to your property.
  • Delivery Appointment: Freight carriers will call you to schedule a delivery window. You must be physically present to sign for the delivery. Missed appointments may result in a Redelivery Fee (often $100+) charged by the carrier, which will be your responsibility.
  • Inspection Required: It is crucial to inspect freight shipments thoroughly for any damage before signing the delivery receipt. If the box looks damaged, write "DAMAGED" on the receipt or refuse the shipment.
Pricing & Shipping Errors
  • In the event of a pricing error, including typographical errors or shipping calculation errors (e.g., a freight item calculating as standard ground), Cannafull Spectrum Solutions reserves the right to cancel any orders placed for the product listed at the incorrect price or rate, regardless of whether the order has been confirmed or your credit card charged. If your credit card has already been charged, we will immediately issue a credit to your account.
Damaged Shipments
  • Inspect Upon Arrival: Please inspect all packages immediately upon delivery, before signing any delivery confirmation documents.
  • Note Damage: If you notice any damage to the packaging or suspect damage to the contents, you MUST note this specifically on the delivery receipt provided by the carrier (e.g., "Package damaged," "Subject to inspection"). If possible, take photos of the damage.
  • Contact Us Immediately: Report any shipping damage to us at Cannafull Spectrum Solutions right away (within 24-48 hours maximum). Keep all original packaging materials. Failure to note damage on the delivery receipt or report it promptly may affect our ability to file a claim with the carrier.
Shipping Address & Limitations
  • Accuracy: Please ensure your shipping address is complete and accurate. Address changes after shipment are often not possible and may incur fees.
  • PO Boxes: We can only ship small, standard items to PO Boxes via USPS. Heavy items and Freight shipments (Tents, Freeze Dryers) require a physical street address. Orders for heavy items to PO Boxes will be cancelled or held until a physical address is provided.
  • We currently ship to addresses within the contiguous 48 United States ONLY. We do not ship to Alaska, Hawaii, Puerto Rico, or internationally, including Canada. If your shipping address is outside the contiguous U.S.
Questions?

If you have any questions about our shipping policy or a specific order, please don't hesitate to contact us at (888) 378-0017 or sales@cannafullspec.com

Warranty

At CannaFull Spectrum Solutions, we want you to feel confident about your purchase. Many of the LED grow lights we offer come with a manufacturer's warranty, ensuring your investment is protected.

Understanding Your Warranty:

  • The specific warranty terms and conditions will vary depending on the individual product you purchase.
  • We highly recommend reviewing the manufacturer's warranty information included with your product upon arrival.
  • This information typically details the warranty period, coverage specifics, and the claims process.

Here to Help:

While warranties are handled directly by the manufacturers, we understand navigating warranty claims can sometimes be confusing. Here at CannaFull Spectrum Solutions, we're here to support you throughout the entire process:

  • Easy Access to Warranty Information: We strive to provide clear and concise warranty information on each product page. This often includes downloadable warranty documents or links to the manufacturer's warranty website.
  • Dedicated Customer Support: If you have any questions regarding your product's warranty or need assistance filing a claim, don't hesitate to contact our friendly customer support team. We'll be happy to guide you through the process and help you get the support you deserve from the manufacturer.

What We Can Do:

While we can't directly handle warranty claims ourselves, we can assist you in several ways:

  • Help locate the relevant warranty information for your specific product.
  • Provide contact details for the manufacturer's warranty department.
  • Offer guidance on completing and submitting a warranty claim.
  • Act as a liaison between you and the manufacturer, keeping you informed throughout the process.

Our Commitment to You:

CannaFull Spectrum Solutions is committed to providing a positive customer experience. We want you to be happy with your purchase, and that includes ensuring your warranty claims are addressed promptly and efficiently.

 

Payment & Security

Payment methods

  • American Express
  • Diners Club
  • Discover
  • Google Pay
  • JCB
  • Mastercard
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

Buy now pay later with