AC Infinity IONBEAM S11 | Full Spectrum LED Grow Light Bars | Samsung LM301H | 11-Inch
AC Infinity IONBEAM S11 | Full Spectrum LED Grow Light Bars | Samsung LM301H | 11-Inch is backordered and will ship as soon as it is back in stock.
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AC Infinity IONBEAM S11 | Full Spectrum LED Grow Light Bars | Sam...
AC Infinity IONBEAM S11 | Full Spectrum LED Grow Light Bars | Samsung LM301H | 11-Inch is backordered and will ship as soon as it is back in stock.
Description
Description
AC Infinity IONBEAM S11: Supplemental LED Grow Light
The AC Infinity IONBEAM S11 is a 30W supplemental LED grow light designed for facility directors to deliver targeted full-spectrum photon output across inter-canopy, propagation, and coverage-gap applications.
- Outcome: Uniform supplemental photon delivery across canopy zones with automated schedule control via the UIS ecosystem.
- Replaces: Passive supplemental lighting setups lacking dimming control, schedule automation, or ecosystem integration.
- Environment: Sealed indoor cultivation environments, propagation chambers, and inter-canopy deployment zones rated for 35–85% RH.
FACTORY-AUTHORIZED DEALER — CANNAFULL SPECTRUM SOLUTIONS
Deployed in licensed commercial facilities across the United States.
Key Specs: 30W Rated / 28W Actual | 3.14 µmol/J PPE | 3000K + 5000K Full Spectrum | IP65 | 3.2 lb | 2-Year Warranty
Kill Variance. Print Yield.
Every dark corner of your canopy is a revenue leak. Legacy supplemental setups — fixed-output bars with no scheduling, no dimming architecture, and no integration path — create photon deserts that compound across every cycle. The silent cost is not a single catastrophic failure; it is the slow, invisible erosion of uniformity. Zones that receive inconsistent light intensity produce inconsistent biomass. Inconsistent biomass means inconsistent output weights, inconsistent potency profiles, and a facility that cannot hold its own quality benchmarks from run to run. That variance is the tax you pay every harvest for infrastructure that was never designed to be controlled.
After deployment of the IONBEAM S11, the picture changes. Propagation chambers run on a fixed daily schedule without manual intervention. Inter-canopy zones that previously received spillover light now receive calibrated, dialed photon output at the intensity level the crop stage demands. The facility director sets the program once — ten discrete intensity levels, a daily on/off schedule — and the system executes without drift. No lamp swaps. No manual dimming adjustments. No variance introduced by human error in the light room. The canopy becomes a controlled variable, not an uncontrolled one.
The mechanism behind that outcome is the Samsung LM301H EVO diode platform, with 12 chips per bar across four bars, each rated at 3.14 µmol/J PPE. The dual color temperature architecture — 3000K warm white and 5000K cool white — delivers a full-spectrum output profile optimized for both vegetative development and generative phases. At 30W rated draw (28W actual), the fixture operates on a standard 100–240V AC input at 0.06A, making it compatible with virtually any facility electrical infrastructure. The included Dimming Schedule Controller provides ten intensity levels and daily schedule programming, and the UIS platform compatibility opens a direct integration path to AC Infinity's smart controller ecosystem for app-based oversight. The IP65 waterproof rating ensures the fixture holds its performance specification in high-humidity cultivation environments without degradation. In practical terms, the IONBEAM S11 delivers 3.14 µmol/J PPE across a 4-bar array at 28W actual draw, controlled by a schedule-capable dimming controller with UIS ecosystem integration.
Where This Belongs (and Doesn't)
The IONBEAM S11 operates on a standard NEMA 1-15 Type-A connection at 0.06A. Verify that your supplemental lighting circuit and environmental control infrastructure support the deployment density you intend before installation.
Engineered For
- Inter-canopy supplemental lighting in licensed indoor cultivation facilities
- Propagation chambers and seed germination environments (compatible with humidity domes)
- Coverage-gap fill in multi-tier vertical production systems
- Facilities operating within 35–85% RH requiring IP65-rated fixtures
- UIS ecosystem deployments requiring schedule-automated supplemental light nodes
Not Recommended For
- Primary canopy lighting in large-footprint flower rooms where a high-wattage primary fixture is required
- Outdoor or greenhouse installations exposed to direct precipitation (IP65 covers humidity, not rain exposure)
- Facilities requiring UV-specific spectral supplementation (see IONBEAM U2/U4 for dual-wavelength UV)
- Applications requiring coverage beyond the 4-bar array footprint without additional units
Infrastructure Note: The IONBEAM S11 draws 0.06A at 100–240V AC, 50/60 Hz. The 99.8 in. (253.4 cm) power cord and 9.1 in. (23.2 cm) connector cord provide positioning flexibility within the cultivation environment. Magnetic mounting is designed for grow tent frames and canvas structures; verify structural compatibility before deployment in rigid-frame commercial racking systems.
How It Works
The IONBEAM S11 is a four-bar LED array built on the Samsung LM301H EVO diode platform — 12 chips per bar, 48 total diodes across the kit. Each diode is rated at 3.14 µmol/J PPE, a photon efficiency figure that reflects the output quality of the Samsung Horticulture Series chip, not a marketing claim. The dual color temperature configuration — 3000K warm white and 5000K cool white — produces a broadband full-spectrum output that supports both vegetative and generative plant physiology without requiring a spectrum swap between growth stages.
Each bar measures 10.98 x 1.08 in. (27.9 x 2.75 cm) and is constructed in a unibody housing with an aluminum board for passive thermal management. The IP65 waterproof rating is applied at the fixture level, meaning the bars maintain their electrical and photonic integrity in high-humidity cultivation environments without requiring additional protective housing. Magnetic mounting attaches directly to grow tent frames and canvas structures, and the included steel bars provide the structural mounting interface. The 9.1 in. (23.2 cm) connector cord links bars within the array; the 99.8 in. (253.4 cm) power cord connects the system to the facility circuit.
Control is managed through the included Dimming Schedule Controller (3.31 x 1.26 in. / 8.4 x 3.2 cm), which provides ten discrete intensity levels and daily on/off schedule programming. This eliminates manual light management from the operator's daily task list. For facilities operating within the UIS ecosystem, the IONBEAM S11 connects to select AC Infinity smart controllers, enabling app-based schedule management, multi-zone coordination, and integration with atmospheric control programs. The fixture is rated for 50,000 hours of operational life and carries a 2-year product warranty. In practical terms, the IONBEAM S11 delivers 3.14 µmol/J PPE across a 48-diode, 4-bar array at 28W actual draw, with schedule-capable dimming control and a direct UIS integration path for ecosystem-level automation.
Commercial Assurance
- Warranty: Effortless 2-Year Product Warranty from AC Infinity. Claims processed through Cannafull Spectrum Solutions — contact (888) 378-0017 or sales@cannafullspec.com with proof of purchase and an RA number before returning any unit.
- 30-Day Return: Free and easy returns within 30 days of delivery. Return Authorization (RA) required. Non-defective returns subject to restocking fee per our Return Policy.
- Lifespan: 50,000-hour rated operational life per AC Infinity specification.
- Factory-Authorized Dealer: Cannafull Spectrum Solutions is a factory-authorized AC Infinity dealer. All units are sourced through authorized distribution channels with full warranty coverage intact.
System Integration
To operate this platform at peak efficiency, verify your ecosystem matches these requirements:
- Controller Compatibility: The included Dimming Schedule Controller is operational out of the box. For UIS ecosystem integration, verify compatibility with your specific AC Infinity smart controller model before connecting.
- Mounting Infrastructure: Magnetic mounting is rated for grow tent frames and canvas structures. For rigid-frame commercial racking, verify that the mounting surface provides adequate magnetic retention for the bar weight and deployment angle.
- Power Circuit: Operates at 100–240V AC, 50/60 Hz, 0.06A. Standard NEMA 1-15 Type-A plug. Confirm circuit capacity when deploying multiple units on a shared circuit.
- Environmental Setpoints: Rated for 35–85% RH. Confirm that facility humidity control maintains this range at the fixture mounting location, particularly in propagation environments with active humidification.
- Cord Management: Power cord is 99.8 in. (253.4 cm). Connector cord between bars is 9.1 in. (23.2 cm). Plan bar spacing and routing before installation to avoid tension on connectors.
Recommended Primary Fixture Pairings
Match your supplemental bar to the primary fixture covering the same footprint.
| Primary Fixture | Canopy Footprint | Recommended Bar | Deployment Note |
|---|---|---|---|
|
IonBoard S22 115W board |
2×2 ft. | IONBEAM S11 (4-bar, 11") | 11" bars fit tightly within the 2×2 ft. footprint without overhang. Position 2 bars on opposing sides of the canopy for bilateral inter-canopy light penetration. The S22 overhead board leaves lateral zones underlit — S11 fills that gap. |
|
IonBoard S24 220W board |
2×4 ft. | IONBEAM S11 (4-bar, 11") | S11 bars position along the short axis of the 2×4 ft. tent to supplement center row and edge zones the overhead board does not penetrate at depth. Run 2–4 bars per kit depending on canopy density. |
|
IonBoard S33 260W board |
3×3 ft. | IONBEAM S11 (4-bar, 11") | 11" bars span the 3×3 ft. canopy row width with clearance on both ends, reducing hot-spot risk at bar tips. Distribute 4 bars at even intervals across the canopy plane for uniform inter-canopy photon distribution. |
|
IonBoard S44 430W board |
4×4 ft. | IONBEAM S16 (4-bar, 16") | 16" bars span the 4×4 ft. canopy row width evenly. S11 bars (11") leave uncovered lateral zones in a 4×4 ft. footprint. S16 is the correct bar length for this fixture pairing. |
|
IonFrame EVO3 280W bar fixture |
2×4 ft. | IONBEAM S11 (4-bar, 11") | IonFrame bar fixtures deliver deep canopy penetration overhead but leave side-canopy zones underlit in dense structures. S11 bars complement the EVO3 by filling the inter-canopy lateral gap across the short axis of the 2×4 ft. footprint. |
|
IonFrame EVO4 / EVO6 430W / 620W bar fixture |
4×4 ft. | IONBEAM S16 (4-bar, 16") | 16" bars match the 4×4 ft. canopy row width for the EVO4 and EVO6 footprints. Position bars at canopy level along the 4-foot axis for bilateral penetration into the mid and lower canopy zones the overhead bars do not reach. |
|
IonFrame EVO8 / EVO10 730W / 1000W bar fixture |
4×8 ft. / 5×5 ft. | IONBEAM S16 × 2 kits | Large-canopy EVO fixtures require multiple S16 kits for full-footprint inter-canopy coverage. Baseline deployment: 1 kit per 4×4 ft. zone. Link bars via the included connector cords for extended lateral coverage across the long axis. |
All IONBEAM bars include a standalone Dimming Schedule Controller and operate independently — AC Infinity UIS ecosystem integration is available but not required for third-party primary fixture deployments.
Facility Integration Data
The following ROI estimates and comparison data are provided to support procurement and capital planning decisions for multi-unit supplemental lighting deployments.
ROI Mini-Calculator — Annual Electricity Cost Estimate
Based on 28W actual draw, 18-hour photoperiod, $0.12/kWh blended commercial rate. Estimated monthly cost per unit: $1.20 (per manufacturer source data).
Electrical / Thermal
| SKU | W (W) | BTU/hr | Input V |
|---|---|---|---|
| AC-NES11 | 30 | 102 | 100-240V AC |
BTU/hr shown is computed from total kit wattage. Supplemental bar kits have negligible thermal impact on room HVAC load at typical deployment densities.
Physical
| SKU | Dimensions | Weight |
|---|---|---|
| AC-NES11 | 10.98 x 1.08 in. (27.9 x 2.75 cm) | 3.2 lb. |
Light Engine
| SKU | Spectrum |
|---|---|
| AC-NES11 | 3000K, 5000K |
Additional light-engine specs (Efficacy, PPFD) not provided by manufacturer.
Energy cost estimates are illustrative. Actual costs vary by utility rate, photoperiod, and dimming level. Lamp replacement cost reflects LED rated life advantage over consumable HPS lamp cycles.
| Specification | IONBEAM S11 (AC-NES11) | Legacy 1000W DE HPS |
|---|---|---|
| Rated Wattage | 30W (28W actual) | 1000W |
| PPE / Efficacy | 3.14 µmol/J | ~1.7–1.9 µmol/J (typical) |
| Spectrum | 3000K + 5000K full spectrum (Samsung LM301H EVO) | Broadband HPS (limited blue, UV deficient) |
| Dimming Control | Ten discrete intensity levels with daily schedule programming | On/Off only (no native dimming) |
| Schedule Automation | Included controller; UIS smart controller integration available | External timer required; no ecosystem integration |
| Lamp Replacement Cycle | None — 50,000-hr rated LED life | Every 10,000–12,000 hrs (annual or biannual) |
| Waterproof Rating | IP65 | Not rated for humid environments |
| Mounting Format | Magnetic — grow tent frames and canvas structures | Fixed hood/reflector; requires dedicated mounting hardware |
| Warranty | 2-Year Product Warranty | Varies by manufacturer; lamp not typically covered |
Operator Field Note
- Weight and Structural Load: Each complete kit weighs 3.2 lb. Verify that the mounting surface — tent frame, canvas, or racking — can support the combined weight of the bar array and cord assembly before installation.
- Electrical Draw: The IONBEAM S11 draws 0.06A at 100–240V AC. When deploying multiple units on a shared circuit, calculate cumulative amperage draw and confirm circuit breaker capacity before energizing the array.
- Connector Cord Tension: The inter-bar connector cord is 9.1 in. (23.2 cm). Plan bar spacing to avoid placing tension on connectors during operation. Excessive cord tension can compromise the IP65 seal at connection points over time.
- Humidity Operating Range: Rated for 35–85% RH. Do not operate below 35% RH in environments where static discharge is a concern, or above 85% RH where condensation may accumulate on non-rated surfaces adjacent to the fixture.
- UIS Controller Verification: UIS compatibility is confirmed for select AC Infinity smart controllers. Verify your specific controller model is on the compatibility list before integrating the IONBEAM S11 into an existing UIS ecosystem deployment.
- Dimming Controller Dimensions: The included controller measures 3.31 x 1.26 in. (8.4 x 3.2 cm). Plan controller placement to keep it accessible for schedule adjustments while keeping it clear of direct water exposure in high-humidity zones.
Operator FAQ
Q: What is the amperage draw of the IONBEAM S11, and how many units can I run on a single 15A circuit?
A: The IONBEAM S11 draws 0.06A at 100–240V AC. On a standard 15A circuit, the NEC 80% continuous load rule limits you to 12A of continuous draw. At 0.06A per unit, you can theoretically run up to 200 units on a single 15A circuit from an amperage standpoint alone. In practice, circuit loading decisions should account for all devices sharing the circuit, cord routing, and local electrical code requirements. Consult a licensed electrician for multi-unit commercial deployments.
Q: What controller modes are available, and does the IONBEAM S11 require a separate controller to operate?
A: The IONBEAM S11 includes a Dimming Schedule Controller in the box. This controller provides ten discrete intensity levels and daily on/off schedule programming — no additional purchase is required for standalone operation. For facilities operating within the AC Infinity UIS ecosystem, the IONBEAM S11 is compatible with select AC Infinity smart controllers, enabling app-based control, multi-zone scheduling, and integration with atmospheric control programs. Verify your specific UIS controller model's compatibility before integrating into an existing ecosystem deployment.
Q: What is the recommended mounting height for the IONBEAM S11 bars?
A: The IONBEAM S11 is designed for inter-canopy and supplemental deployment, meaning the bars are typically positioned within or immediately above the canopy rather than at a fixed overhead height. Magnetic mounting attaches directly to grow tent frames and canvas structures. For propagation applications, the bars are compatible with humidity domes. Optimal mounting position will depend on the specific crop stage, canopy density, and target PPFD at the leaf surface. AC Infinity's published deployment guides for the IONBEAM series provide additional placement guidance for common cultivation configurations.
Q: What coverage area does the IONBEAM S11 4-bar kit provide for vegetative and flowering stages?
A: The IONBEAM S11 is a supplemental lighting system, not a primary canopy fixture with a defined standalone coverage footprint in the traditional veg/flower square footage sense. Each bar measures 10.98 x 1.08 in. (27.9 x 2.75 cm), and the 4-bar kit is deployed to fill coverage gaps, supplement inter-canopy zones, or provide targeted photon delivery in propagation environments. Coverage area is determined by deployment configuration, bar spacing, and mounting height relative to the canopy. For primary canopy coverage specifications, refer to AC Infinity's primary fixture lineup. Contact Cannafull Spectrum Solutions at (888) 378-0017 or sales@cannafullspec.com for deployment configuration guidance specific to your facility layout.
Q: What is the rated lifespan of the IONBEAM S11, and what maintenance does it require over that period?
A: The IONBEAM S11 is rated for 50,000 hours of operational life per AC Infinity specification. At an 18-hour daily photoperiod, that represents approximately 7.6 years of continuous operation before the diode array reaches its rated end-of-life threshold. The LED platform requires no lamp replacement cycles during that period. Routine maintenance is limited to periodic cleaning of the bar surfaces and connectors to prevent dust accumulation that can affect thermal performance. The IP65 rating protects the fixture from humidity-related degradation in standard cultivation environments.
Q: How do I initiate a warranty claim for the IONBEAM S11 through Cannafull Spectrum Solutions?
A: The IONBEAM S11 carries an Effortless 2-Year Product Warranty from AC Infinity. To initiate a warranty claim through Cannafull Spectrum Solutions, contact our team at (888) 378-0017 or sales@cannafullspec.com with your proof of purchase and a description of the defect or failure. A Return Authorization (RA) number is required before returning any unit — do not ship product back without an RA on file. Our team will coordinate the claim process with AC Infinity on your behalf. Warranty coverage applies to manufacturer defects; damage resulting from improper installation, operation outside rated parameters, or physical damage is not covered.
Shipping & Logistics
- Origin: Ships from Cannafull Spectrum Solutions' authorized distribution point within the contiguous 48 United States.
- Processing: Orders are processed within 1–2 business days of receipt. Tracking information is provided upon shipment.
- Damage: Inspect all shipments within 48 hours of delivery. Report any shipping damage to Cannafull Spectrum Solutions at (888) 378-0017 or sales@cannafullspec.com within that window. Retain all original packaging materials for carrier claims.
- Returns: Free and easy returns accepted within 30 days of delivery. A Return Authorization (RA) number is required before returning any unit. Contact our team to initiate the process.
- Restocking Fee: Returns of non-defective items are subject to a restocking fee of up to 25% per our Return Policy. Review full terms at cannafullspec.com/pages/return-policy before ordering.
Questions? (888) 378-0017 or sales@cannafullspec.com
What's in the Box
- Four (4) IONBEAM S11 LED grow light bars
- Four (4) steel mounting bars
- One (1) Dimming Schedule Controller
- Mounting screws
- Power cord — 99.8 in. (253.4 cm), US Plug (NEMA 1-15 Type-A)
- Connector cord — 9.1 in. (23.2 cm)
Note: Box contents are based on available manufacturer data. Verify complete contents upon receipt. Contact Cannafull Spectrum Solutions at (888) 378-0017 if any components are missing or damaged.
Regional Compliance & Deployment Notes
- All 50 U.S. States: Available for commercial deployment across all 50 U.S. states where cultivation is legally permitted. Operators are responsible for verifying that equipment installations comply with applicable state and local regulations. We currently ship within the contiguous 48 United States only.
- California (CA): California energy efficiency regulations may apply to commercial lighting installations. Verify Title 24 compliance requirements with your local authority having jurisdiction (AHJ) before permanent installation.
- Colorado (CO): Licensed cultivation facilities should verify that supplemental lighting installations comply with MED facility construction and equipment standards. Electrical installations require licensed contractor sign-off per state code.
- Michigan (MI): MMFLA and MRTMA licensed facilities should confirm that supplemental lighting equipment meets LARA facility standards. IP65 rating supports compliance with humidity-controlled cultivation environment requirements.
- Nevada (NV): CCB-licensed cultivation facilities should verify NEC compliance for low-voltage supplemental lighting circuits.
- Oklahoma (OK): OMMA-licensed facilities deploying supplemental lighting should verify local fire marshal and building code requirements for enclosed cultivation environments.
Commonly deployed in sealed commercial cultivation facilities across the United States. Installation, HVAC sizing, and electrical requirements vary by jurisdiction; always verify with local code.
Specifications
Specifications
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Certifications
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Route Package Protection
Route Package Protection
At CannaFull Spectrum Solutions, we understand that peace of mind during the shipping process is essential. That's why we're proud to offer Route, a comprehensive shipping protection and tracking solution, on all your online orders!
Route: Your All-in-One Shipping Powerhouse
Route seamlessly integrates with your CannaFull Spectrum Solutions shopping experience, providing you with complete control and peace of mind over your deliveries. Here's what Route offers:
- Automatic Package Protection: Every order placed on CannaFull Spectrum Solutions automatically comes with Route's basic protection plan, safeguarding your purchase against lost, stolen, or damaged packages.
- Enhanced Tracking: Route goes beyond basic tracking information. Get real-time updates, estimated delivery windows, and proactive alerts about potential delays or issues.
- Effortless Claims Management: If your package encounters a problem, Route simplifies the claims process. File a claim directly through the Route app and receive a resolution quickly and efficiently.
- Price Match Guarantee: Route ensures you get the best deal. If you find a lower advertised price for the same item within a certain timeframe (typically 48 hours), Route will reimburse you the difference.
- Missing Mail Replacement: Route offers an additional layer of security. If your package is marked as delivered but you never receive it, Route may be able to replace it, depending on the specific item and coverage options.
Benefits of Using Route with CannaFull Spectrum Solutions:
- Shop with Confidence: Knowing your purchases are protected against loss, theft, or damage allows you to shop with complete peace of mind.
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- Hassle-Free Claims: Route streamlines the claims process, saving you time and frustration in case of any issues with your delivery.
- Added Value on Every Purchase: Route automatically provides basic protection and valuable tracking features at no additional cost on your [Your Store Name] orders.
How to Get Started with Route:
Using Route with your CannaFull Spectrum Solutions purchases is simple and convenient:
- Complete your order: As you checkout on CannaFull Spectrum Solutions, you'll see the option to activate Route's protection for your order (usually pre-selected).
- Download the Route App: For an even more seamless experience, download the free Route app available on iOS and Android.
- Track Your Package: Log in to the Route app or check your email for tracking updates and manage your protected shipments.
Route: Your Partner in Worry-Free Shipping
By offering Route with every purchase, CannaFull Spectrum Solutions is committed to providing you with a stress-free shopping experience. Route empowers you to shop with confidence, knowing your packages are protected and easily tracked every step of the way.
Frequently Asked Questions:
- Is Route included for free? Basic Route protection is automatically included with every order on CannaFull Spectrum Solutions. Route also offers optional premium plans with additional features and coverage.
- How do I file a claim with Route? Claims can be filed easily through the Route app or website.
- What happens if my package is lost? Depending on the specific situation and your chosen coverage plan, Route may be able to reimburse you or replace the lost item.
Shop with confidence and track with ease! Choose CannaFull Spectrum Solutions and experience the power of Route for your next online purchase.
Shiping, Cancelations & Returns
Shiping, Cancelations & Returns
Thank you for choosing Cannafull Spectrum Solutions! We are committed to providing you with a seamless shopping experience. Please review our shipping policies below.
As we work with various suppliers and often ship directly from manufacturers (dropshipping), specific shipping methods, carriers, and timelines may vary depending on the product(s) ordered and the warehouse location they ship from.
Shipping Costs & Free Shipping Policy
- Standard Items: We offer Free Shipping on most standard orders over $99.00 within the contiguous 48 United States. Orders under $99.00 are subject to a standard shipping fee.
- Heavy & Freight Items: Large items (such as Grow Tents over 50lbs, Soil, and Commercial Filters) and Freight items (such as Freeze Dryers) are excluded from free shipping. These items are subject to a shipping surcharge calculated at checkout based on weight and destination.
- Freight Estimates: Shipping rates calculated at checkout for Heavy and Freight items are estimates. In rare cases (e.g., remote rural locations, limited access areas, or extreme carrier rate fluctuations), the actual carrier cost may exceed the estimate. If this occurs, we reserve the right to contact you for approval of the additional cost or to cancel the order for a full refund.
Order Processing & Lead Times
- Processing: We submit your order to our suppliers for processing promptly after confirmation. Most suppliers process and prepare orders for shipment within 24-48 business hours (Monday-Friday), though this can vary. Some items, particularly those built-to-order, may have longer lead times.
- Lead Times: Estimated lead times before shipping may be indicated on individual product pages.
- Cut-Off Times: Some suppliers may have order cut-off times (e.g., 11:00 AM PST). Orders placed after the cut-off time will typically be processed the next business day.
Shipping Methods & Carriers
- Our suppliers utilize various major carriers to ship your orders, including UPS, FedEx, USPS, and specialized Freight/LTL carriers for larger items.
- The specific carrier and shipping method are determined by the supplier based on the product, size, weight, and destination. We do not have direct control over the specific method chosen by the supplier for standard shipments.
Freight / LTL Shipments (Freeze Dryers & Heavy Equipment)
- Items that are too large or heavy for standard carriers (e.g. over 150 lbs) will ship via Freight/LTL carrier on a pallet.
- Curbside Delivery Only: Freight deliveries are strictly "Curbside," meaning the driver will unload the item at the curb or end of your driveway. They will NOT bring the item into your garage, home, or backyard. You must have the ability to move the item from the curb to your property.
- Delivery Appointment: Freight carriers will call you to schedule a delivery window. You must be physically present to sign for the delivery. Missed appointments may result in a Redelivery Fee (often $100+) charged by the carrier, which will be your responsibility.
- Inspection Required: It is crucial to inspect freight shipments thoroughly for any damage before signing the delivery receipt. If the box looks damaged, write "DAMAGED" on the receipt or refuse the shipment.
Pricing & Shipping Errors
- In the event of a pricing error, including typographical errors or shipping calculation errors (e.g., a freight item calculating as standard ground), Cannafull Spectrum Solutions reserves the right to cancel any orders placed for the product listed at the incorrect price or rate, regardless of whether the order has been confirmed or your credit card charged. If your credit card has already been charged, we will immediately issue a credit to your account.
Damaged Shipments
- Inspect Upon Arrival: Please inspect all packages immediately upon delivery, before signing any delivery confirmation documents.
- Note Damage: If you notice any damage to the packaging or suspect damage to the contents, you MUST note this specifically on the delivery receipt provided by the carrier (e.g., "Package damaged," "Subject to inspection"). If possible, take photos of the damage.
- Contact Us Immediately: Report any shipping damage to us at Cannafull Spectrum Solutions right away (within 24-48 hours maximum). Keep all original packaging materials. Failure to note damage on the delivery receipt or report it promptly may affect our ability to file a claim with the carrier.
Shipping Address & Limitations
- Accuracy: Please ensure your shipping address is complete and accurate. Address changes after shipment are often not possible and may incur fees.
- PO Boxes: We can only ship small, standard items to PO Boxes via USPS. Heavy items and Freight shipments (Tents, Freeze Dryers) require a physical street address. Orders for heavy items to PO Boxes will be cancelled or held until a physical address is provided.
- We currently ship to addresses within the contiguous 48 United States ONLY. We do not ship to Alaska, Hawaii, Puerto Rico, or internationally, including Canada. If your shipping address is outside the contiguous U.S.
Questions?
If you have any questions about our shipping policy or a specific order, please don't hesitate to contact us at (888) 378-0017 or sales@cannafullspec.com
Warranty
Warranty
At CannaFull Spectrum Solutions, we want you to feel confident about your purchase. Many of the LED grow lights we offer come with a manufacturer's warranty, ensuring your investment is protected.
Understanding Your Warranty:
- The specific warranty terms and conditions will vary depending on the individual product you purchase.
- We highly recommend reviewing the manufacturer's warranty information included with your product upon arrival.
- This information typically details the warranty period, coverage specifics, and the claims process.
Here to Help:
While warranties are handled directly by the manufacturers, we understand navigating warranty claims can sometimes be confusing. Here at CannaFull Spectrum Solutions, we're here to support you throughout the entire process:
- Easy Access to Warranty Information: We strive to provide clear and concise warranty information on each product page. This often includes downloadable warranty documents or links to the manufacturer's warranty website.
- Dedicated Customer Support: If you have any questions regarding your product's warranty or need assistance filing a claim, don't hesitate to contact our friendly customer support team. We'll be happy to guide you through the process and help you get the support you deserve from the manufacturer.
What We Can Do:
While we can't directly handle warranty claims ourselves, we can assist you in several ways:
- Help locate the relevant warranty information for your specific product.
- Provide contact details for the manufacturer's warranty department.
- Offer guidance on completing and submitting a warranty claim.
- Act as a liaison between you and the manufacturer, keeping you informed throughout the process.
Our Commitment to You:
CannaFull Spectrum Solutions is committed to providing a positive customer experience. We want you to be happy with your purchase, and that includes ensuring your warranty claims are addressed promptly and efficiently.
Payment & Security
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