Black Dog LED PhytoMAX-4 16S 1000W Commercial LED Grow Light | High-Intensity Series
Black Dog LED PhytoMAX-4 16S 1000W Commercial LED Grow Light | High-Intensity Series - SP model IEC power cord / 120V NEMA 5-15 Cord is backordered and will ship as soon as it is back in stock.
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Black Dog LED PhytoMAX-4 16S 1000W Commercial LED Grow Light | High-Intensity Series - SP model IEC power cord / 120V NEMA 5-15 Cord is backordered and will ship as soon as it is back in stock.
Description
Description
Black Dog LED PhytoMAX-4 16S 1000W: Commercial LED Grow Light
The Black Dog LED PhytoMAX-4 16S is a 1000-watt commercial LED grow light designed for facility directors to deliver repeatable, high-DLI canopy output across sealed cultivation environments. Designed and assembled in Colorado, USA, by a company specializing in grow lights since 2010.
- Outcome: 2125 µmol/s PBAR output at 2.14 µmol/J efficacy across a targeted canopy footprint, supporting 80–120+ grams per sq. ft. yield targets.
- Replaces: Legacy 1000W DE HPS infrastructure, including lamp replacement cycles, ballast maintenance overhead, and high-radiant-heat HVAC loads.
- Environment: Sealed commercial cultivation rooms requiring precise spectral targeting, active thermal management, and 0–10V controller integration.
FACTORY-AUTHORIZED DEALER — CANNAFULL SPECTRUM SOLUTIONS
Deployed in licensed commercial facilities across the United States.
Key Specs: 1000W | 2.14 µmol/J PBAR | 2125 µmol/s | 3410 BTU/hr | 43 lbs | 5-Year Limited Warranty
Kill Variance. Print Yield.
Legacy HPS infrastructure does not fail loudly — it fails incrementally. Every hour of lamp operation is an hour of lumen depreciation, spectral drift, and rising radiant heat load that your HVAC system absorbs at full cost. Ballasts cycle inconsistently. Manual dimming zones create dead bands where canopy response diverges from your target DLI. Passive failure points accumulate silently across a fleet: one degraded lamp in a multi-light room introduces enough variance to skew your harvest weight, your cannabinoid panel, and your cycle-over-cycle consistency. The operational cost of that variance is not a line item — it is embedded in every gram you leave on the table.
After deployment of the PhytoMAX-4 16S, the facility operates on a different logic. Canopy density is uniform because every fixture delivers the same spectral output on day one and on day one thousand. Lamp replacement cycles are eliminated from the maintenance calendar. Scheduling runs through industry-standard 0–10V controllers with dim-to-off capability, meaning your photoperiod and intensity ramp are automated and repeatable across every room, every run. HVAC load drops because the fixture's thermal architecture is engineered to minimize radiant heat transfer to the canopy environment. The result is a facility where yield variance is a solvable engineering problem, not an accepted cost of production.
The mechanism behind that outcome is a 448-diode array operating at 1000 watts across the Phyto-Genesis Spectrum® (350–750 nm Beyond PAR™), which includes UV content calibrated at 3% to match natural sunlight — supporting secondary metabolite expression via UV-driven biosynthetic pathways — alongside deep red and near-infrared channels that drive photomorphogenic response at the canopy level. Efficacy is rated at 2.14 µmol/J PBAR (280–800 nm), producing 2125 µmol/s total output. The optical stack uses a glass lens with greater than 99.5% transmissivity, compared to 85–90% for standard plastic or glass optics, ensuring that diode output reaches the canopy rather than being absorbed by the fixture. Active cooling is delivered through oversized heatsinks and a redundant fan array with automatic over-temperature shut-off, and the modular driver platform operates at 94% efficiency. Dimming runs 15–100% (dim-to-off) via 0–10V signal, compatible with industry-standard environmental controllers. In practical terms, the PhytoMAX-4 16S delivers 2125 µmol/s PBAR output at 2.14 µmol/J efficacy from a 19" x 19" x 4.5" fixture drawing 1000 watts and dissipating 3410 BTU/hr.
Where This Belongs (and Doesn't)
Not recommended for circuits under ~8.33A @120V or ~4.17A @240V per fixture, or unsealed rooms lacking HVAC capacity for expected thermal load.
Minimum infrastructure requirement: Dedicated 20A circuit per fixture at 120V, or appropriately rated circuit at 208–277V (SC variant) or up to 250V (SP variant). HVAC capacity must account for 3410 BTU/hr per fixture. Verify electrical and mechanical capacity before fleet deployment.
Engineered For
- Licensed commercial cultivation facilities operating sealed rooms with active environmental control
- Flower coverage: 4 x 4 ft (high intensity) to 5 x 5 ft per fixture
- Vegetative coverage: 6 x 6 ft per fixture
- Facilities targeting 80–120+ grams per sq. ft. yield benchmarks
- Operations requiring 0–10V controller integration and automated scheduling
- Facilities seeking lab-verified cannabinoid and terpene quality improvements
- Multi-light rooms where daisy-chain wiring reduces electrical infrastructure cost
Not Recommended For
- Facilities without dedicated circuit capacity rated for 1000W continuous draw
- Rooms without active HVAC sized for 3410 BTU/hr per fixture
- Operations without a 0–10V compatible environmental controller if automated dimming is required
- Installations where ceiling height cannot accommodate manufacturer-recommended mounting distance for target PPFD
Infrastructure Note: At 43 lbs per fixture, structural mounting points must be rated for dynamic load with appropriate safety factor. Verify racking, unistrut, or overhead mounting capacity before installation. The SC variant (100–277V, locking water-tight cord) is the preferred configuration for facilities with 208V or 277V three-phase distribution. The SP variant (100–250V, IEC cord) is suited for facilities on standard single-phase distribution up to 250V.
How It Works
The PhytoMAX-4 16S is built around a 448-diode array housed in a 19" x 19" x 4.5" chassis. The diode platform delivers the Phyto-Genesis Spectrum® across the 350–750 nm range (Beyond PAR™), a spectral architecture that extends beyond the conventional 400–700 nm PAR window to include UV wavelengths calibrated at 3% of total output — matching the UV fraction present in natural sunlight — and near-infrared wavelengths that drive photomorphogenic signaling at the canopy level. This full-range spectral delivery is the mechanism behind the lab-tested 39% increase in cannabinoid content and elevated terpene production reported for this platform. The optical path from diode to canopy passes through a glass lens rated at greater than 99.5% transmissivity, a specification that eliminates the 10–15% optical loss typical of standard plastic or glass lenses and ensures that rated output reaches the plant surface rather than being absorbed within the fixture housing.
Thermal management is handled by an oversized heatsink array combined with an active cooling system using redundant fans. Redundancy means a single fan failure does not trigger a thermal shutdown event during a production cycle — the system continues operating while the fault is identified and serviced. Automatic over-temperature shut-off provides a final protection layer. The modular driver design operates at 94% efficiency, minimizing resistive losses and reducing heat generation at the electrical conversion stage. This thermal architecture is the basis for the 40–60% reduction in cooling costs claimed relative to competing light sources, including other LED platforms — a reduction that compounds across a multi-fixture fleet. Dimming is controlled via 0–10V signal across a 15–100% range with dim-to-off capability, compatible with industry-standard environmental controllers. Multiple fixtures can be daisy-chained to a single outlet, reducing electrical infrastructure complexity in large rooms. Black Dog LED's proprietary FloraFlux™ light mapping software models every individual LED for high-resolution canopy uniformity verification during facility design. In practical terms, the PhytoMAX-4 16S delivers 2125 µmol/s PBAR output at 2.14 µmol/J efficacy from a 448-diode array drawing 1000 watts and dissipating 3410 BTU/hr through an active redundant cooling system.
Pick Your Configuration
Both the SC and SP variants of the PhytoMAX-4 16S 1000W deliver identical photon output (2125 µmol/s), identical efficacy (2.14 µmol/J PBAR), identical BTU load (3410 BTU/hr), and identical physical dimensions (19" x 19" x 4.5", 43 lbs). The difference is electrical interface only.
| Specification | SC (SKU: BD001-0112) | SP (SKU: BD001-0105) |
|---|---|---|
| Input Voltage | 100–277V | 100–250V |
| Power Cord | Locking, water-tight power cord | IEC power cord |
| Best For | Facilities with 208V or 277V three-phase distribution; wet-location or high-humidity sealed rooms requiring locking connectors | Facilities on standard single-phase distribution up to 250V with IEC outlet infrastructure |
| MAP Price | $1,899.00 | $1,879.00 |
Select the variant that matches your facility's electrical distribution voltage and outlet infrastructure. If your facility operates at 277V or uses locking wet-location connectors, the SC is the correct specification. Contact Cannafull Spectrum Solutions at (888) 378-0017 to confirm variant selection before ordering.
Commercial Assurance
- Warranty: 5-year limited warranty per manufacturer source data. Warranty is administered through Black Dog LED; Cannafull Spectrum Solutions facilitates the claim process as a factory-authorized dealer.
- 90-Day Money-Back Guarantee: Black Dog LED offers a 90-day money-back guarantee on this platform. Contact Cannafull Spectrum Solutions to initiate.
- 30-Day Return Window: Cannafull Spectrum Solutions accepts returns within 30 days of delivery for units in original, uninstalled condition. Return Authorization (RA) required prior to shipment. Non-defective returns are subject to restocking fees per our Return Policy.
- Lifespan: Lifespan rating per manufacturer specification for the PhytoMAX-4 series. Verify current lifespan data at cannafullspec.com or by contacting (888) 378-0017.
- Factory-Authorized Dealer: Cannafull Spectrum Solutions is a factory-authorized Black Dog LED dealer. All units are sourced directly from the manufacturer and carry full manufacturer warranty eligibility.
System Integration
To operate this platform at peak efficiency, verify your ecosystem matches these requirements:
- Environmental Controller: 0–10V compatible controller required for automated dimming (15–100%, dim-to-off). Confirm controller output signal matches 0–10V standard before wiring. The PhytoMAX-4 16S is compatible with industry-standard environmental controllers.
- Electrical Infrastructure: SC variant requires circuit rated for 100–277V input; SP variant requires circuit rated for 100–250V input. At 1000W continuous draw, size circuit breakers and wire gauge per NEC 125% continuous load rule. Daisy-chain capability reduces outlet count requirements for multi-fixture rooms — verify daisy-chain load limits with your electrician.
- Mounting: Fixture weight is 43 lbs. Overhead mounting structure (unistrut, racking, or beam) must be rated for dynamic load with appropriate safety factor per local structural code. Mounting height should be set per FloraFlux™ facility design output or Black Dog LED canopy mapping recommendations for target PPFD at canopy.
- HVAC Capacity: Each fixture dissipates 3410 BTU/hr. Size mechanical cooling for total fleet BTU load plus room sensible heat gain. The PhytoMAX-4 16S active cooling system reduces radiant heat transfer to the canopy environment, but total room heat load must be accounted for in HVAC design.
- Facility Design Support: Black Dog LED offers facility design, workflow optimization, and consultation services. Cannafull Spectrum Solutions can connect buyers with these resources — contact (888) 378-0017 or sales@cannafullspec.com.
CAPEX ROI Mini‑Calculator (Energy Only)
- Fixture Wattage: 1000 W
- Energy Cost: $0.12/kWh
- Photoperiod: 12 h/day × 365 days/yr
- Per Fixture / Year: $525.60
- 10-Unit Room / Year: $5256.00
- 20-Unit Room / Year: $10512.00
- 50-Unit Room / Year: $26280.00
Estimate is energy-only. Adjust assumptions for your facility; excludes HVAC interactions, rebates, and demand charges.
Comparison: Black Dog LED PhytoMAX-4 16S 1000W Commercial LED Grow Light vs. Legacy 1000W DE HPS
Sanity-check your infrastructure planning against legacy alternatives.
| Planning Factor | Black Dog LED PhytoMAX-4 16S 1000W (1000W) | 1000W DE HPS (Legacy) | Operational Impact |
|---|---|---|---|
| Wattage Class | 1000 W | 1000 W | Wattage drives electrical planning. Verify nameplate ratings. |
| Heat Load | ~3412 BTU/hr | 3412 BTU/hr | HVAC sizing must account for total heat rejection. |
| Spectrum | Phyto-Genesis Spectrum® | Yellow/Orange (HPS) | Broadband spectrum supports secondary metabolite production. |
| Dimming | 0-100% continuous dimming | Limited / None | Precision DLI ramping allows for energy savings. |
| Bulb Replacement | $0 (No maintenance) | ~$600+ (5-Year TCO) | Eliminates maintenance labor and consumable costs. |
| Warranty | 5-year limited warranty | Varies (1-3 Years) | Functions as operational security for your facility. |
Facility Integration Data
The following ROI model and competitive comparison are provided to support capital planning and procurement decisions. All figures are based on manufacturer-published specifications and standard industry benchmarks for 1000W DE HPS legacy infrastructure.
ROI Mini-Calculator: Annual Energy Cost Reduction vs. 1000W DE HPS
Assumptions: $0.12/kWh blended rate, 18/6 veg + 12/12 flower averaged to 4,380 hours/year per fixture. HPS system draw estimated at 1100W (lamp + ballast). LED draw: 1000W. Annual savings per fixture: approx. (100W x 4,380 hrs) / 1000 x $0.12 = $52.56 electrical delta, plus lamp replacement cost elimination (estimated $80–$120/lamp/year for DE HPS). Total estimated annual savings per fixture: $130–$175.
Electrical / Thermal
| SKU | W (W) | BTU/hr | Input V |
|---|---|---|---|
| BD001-0112 | 1000 | 3410 BTU | 100-277 Volts |
| BD001-0105 | 1000 | 3410 BTU | 100-250 Volts |
Physical
| SKU | Dimensions | Weight |
|---|---|---|
| BD001-0112 | 19" x 19" x 4.5" in. | 43 lb. |
| BD001-0105 | 19" x 19" x 4.5" in. | 43 lb. |
Light Engine
| SKU | Spectrum | Efficacy | PPFD (µmol/m²/s) |
|---|---|---|---|
| BD001-0112 | Phyto-Genesis Spectrum® | 2.14 μmol/J PBAR (280-800nm) | 2125 μmol/s |
| BD001-0105 | Phyto-Genesis Spectrum® | 2.14 μmol/J PBAR (280-800nm) | 2125 μmol/s |
Estimates are illustrative. Actual savings depend on local utility rates, operating schedule, and legacy system condition. Consult your energy provider and facility engineer for project-specific modeling.
| Specification | PhytoMAX-4 16S 1000W (LED) | Legacy 1000W DE HPS |
|---|---|---|
| System Wattage | 1000W | ~1100W (lamp + ballast) |
| Efficacy | 2.14 µmol/J PBAR (280–800nm) | ~1.7–1.9 µmol/J (PAR only) |
| Spectrum | Phyto-Genesis Spectrum® 350–750nm (UV + Deep Red + Near IR) | Broadband HPS; UV-deficient; fixed spectrum |
| Heat Output | 3410 BTU/hr (active cooling) | ~3750–4100 BTU/hr (radiant) |
| Dimming | 0–10V, 15–100% (dim-to-off) | None (fixed output) or limited ballast switching |
| Lamp Replacement | None | Every 10,000–12,000 hrs (~1–1.5 years) |
| Warranty | 5-year limited | 1-year typical (ballast); lamp not warranted |
| Optics | Glass lens, >99.5% transmissivity | Reflector-dependent; 85–92% typical efficiency |
Operator Field Note
- Structural Load: The PhytoMAX-4 16S weighs 43 lbs. Mounting hardware, overhead racking, and attachment points must be rated for this load with a minimum 4:1 safety factor per standard rigging practice. Inspect mounting points before each production cycle.
- Electrical Draw: At 1000W continuous, size branch circuits per NEC 125% continuous load rule — minimum 15.6A at 120V, or proportionally lower at higher voltages. SC variant operates 100–277V; SP variant operates 100–250V. Confirm variant matches facility distribution voltage before installation.
- UV Exposure Warning: The Phyto-Genesis Spectrum® includes UV output (3% of total, 350nm+). Do not view the fixture directly when operating without appropriate UV-protective eyewear. Limit unprotected skin exposure during active operation.
- Thermal Setpoints: Active cooling system includes automatic over-temperature shut-off. Ensure ambient room temperature at fixture level does not exceed manufacturer-specified operating range. Redundant fans extend operational continuity in the event of a single fan failure, but fan condition should be inspected on a scheduled maintenance interval.
- Daisy-Chain Limits: Multiple fixtures can be daisy-chained to a single outlet. Verify total daisy-chain load does not exceed outlet and circuit rating. Consult Black Dog LED or Cannafull Spectrum Solutions for daisy-chain configuration guidance specific to your facility voltage and circuit layout.
Operator FAQ
Q: What circuit amperage is required for the PhytoMAX-4 16S 1000W?
A: The PhytoMAX-4 16S draws 1000 watts continuously. Per NEC 125% continuous load rule, the minimum circuit rating is 15.6A at 120V. At 208V, minimum circuit rating is approximately 6.0A; at 240V, approximately 5.2A; at 277V (SC variant only), approximately 4.5A. Always have a licensed electrician verify circuit sizing for your specific facility voltage and wiring configuration. The SC variant accepts 100–277V input; the SP variant accepts 100–250V input.
Q: What controllers are compatible, and what dimming modes does the fixture support?
A: The PhytoMAX-4 16S uses a 0–10V dimming signal and is compatible with industry-standard environmental controllers that output a 0–10V control signal. Dimming range is 15–100% with dim-to-off capability, meaning the fixture can be fully extinguished via the control signal without a separate power disconnect. Multiple fixtures can be daisy-chained to a single controller output. Confirm your controller's 0–10V output specification and maximum load per channel before wiring a daisy-chain configuration.
Q: What is the recommended mounting height for this fixture?
A: Mounting height depends on target PPFD at canopy and room layout. Black Dog LED's FloraFlux™ proprietary light mapping software models individual LED output to generate high-resolution canopy uniformity maps for specific room configurations. For precise mounting height recommendations, contact Black Dog LED directly or reach out to Cannafull Spectrum Solutions at (888) 378-0017 or sales@cannafullspec.com to connect with facility design support. General guidance: higher mounting increases coverage footprint and reduces peak PPFD; lower mounting concentrates intensity. Adjust based on crop stage and target DLI.
Q: What are the vegetative and flower coverage dimensions for this fixture?
A: The PhytoMAX-4 16S is designed to cover a 4 x 4 ft to 5 x 5 ft footprint at flower-stage intensity and a 6 x 6 ft footprint at vegetative-stage intensity. Actual coverage depends on mounting height, target PPFD, and room reflectivity. For facility-specific canopy mapping, Black Dog LED's FloraFlux™ software provides individual LED-level modeling. Contact Cannafull Spectrum Solutions at (888) 378-0017 for facility design consultation.
Q: What is the rated lifespan and what maintenance does the fixture require?
A: The PhytoMAX-4 16S is engineered for long-term commercial operation with no lamp replacement cycles. The active cooling system uses redundant fans, meaning a single fan failure does not immediately compromise operation — however, fan condition should be inspected on a scheduled maintenance interval and failed fans should be replaced promptly to maintain thermal performance. The automatic over-temperature shut-off provides protection against thermal events. For current lifespan rating data, contact Cannafull Spectrum Solutions at (888) 378-0017 or sales@cannafullspec.com, or refer to the current Black Dog LED product documentation.
Q: What is the warranty period and how do I initiate a claim through Cannafull Spectrum Solutions?
A: The PhytoMAX-4 16S carries a 5-year limited warranty per manufacturer specification. Additionally, Black Dog LED offers a 90-day money-back guarantee on this platform. To initiate a warranty claim, contact Cannafull Spectrum Solutions at (888) 378-0017 or sales@cannafullspec.com. A Return Authorization (RA) number is required before any unit is shipped back. Cannafull Spectrum Solutions, as a factory-authorized Black Dog LED dealer, will coordinate the claim process with the manufacturer. Do not ship any unit without an RA number — unauthorized returns cannot be processed.
Shipping & Logistics
- Origin: Ships from Cannafull Spectrum Solutions' authorized distribution point. The PhytoMAX-4 16S is designed and assembled in Colorado, USA by Black Dog LED.
- Processing: Orders are processed within 1–2 business days of payment confirmation. Tracking information is provided upon shipment.
- Damage: Inspect all shipments within 48 hours of delivery. Document any damage with photographs and contact Cannafull Spectrum Solutions at (888) 378-0017 or sales@cannafullspec.com within 48 hours of receipt. Claims submitted after 48 hours may not be eligible for carrier damage coverage.
- Returns: Returns accepted within 30 days of delivery for units in original, uninstalled condition. Return Authorization (RA) number required prior to shipment. Contact (888) 378-0017 or sales@cannafullspec.com to initiate.
- Restocking Fee: Returns of non-defective items are subject to a restocking fee of up to 25% per our Return Policy. Review full terms at cannafullspec.com/pages/return-policy before ordering.
Questions? (888) 378-0017 or sales@cannafullspec.com
What's in the Box
- Black Dog LED PhytoMAX-4 16S 1000W LED Grow Light (SC or SP variant per order)
- Power cord: Locking, water-tight power cord (SC variant) or IEC power cord (SP variant)
- Manufacturer documentation and warranty registration information
Note: Box contents are based on available manufacturer data. Verify complete contents upon receipt. Contact Cannafull Spectrum Solutions at (888) 378-0017 if any components are missing or damaged.
Regional Compliance & Deployment Notes
- California (Title 24): High-efficacy LED output at 2.14 µmol/J PBAR (280–800nm) supports commercial damp-location installation requirements. Retain manufacturer specification documentation for AHJ review. Verify current Title 24 applicability with your local authority having jurisdiction.
- Colorado / Michigan / Oklahoma: Efficacy at 2.14 µmol/J PBAR may qualify for commercial utility lighting rebate programs in states with active cannabis facility incentive structures. Contact your local utility provider for current program availability and documentation requirements. Black Dog LED is a Colorado-based manufacturer, which may support state procurement preferences in applicable programs.
- Northeast U.S. (NY, NJ, MA, CT): State cannabis control board facility inspection requirements in this region frequently include electrical safety certification review. Retain all manufacturer specification sheets, warranty documentation, and electrical compliance data in facility compliance files for inspection readiness.
- All Licensed U.S. Facilities: The PhytoMAX-4 16S is available for commercial deployment across the contiguous 48 United States. Cannafull Spectrum Solutions ships within the contiguous 48 United States only. Verify local AHJ electrical code, licensing requirements, and any state-specific cannabis facility equipment standards before permanent commercial installation.
Commonly deployed in sealed commercial cultivation facilities across the United States. Installation, HVAC sizing, and electrical requirements vary by jurisdiction; always verify with local code.
Specifications
Specifications
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Route Package Protection
Route Package Protection
At CannaFull Spectrum Solutions, we understand that peace of mind during the shipping process is essential. That's why we're proud to offer Route, a comprehensive shipping protection and tracking solution, on all your online orders!
Route: Your All-in-One Shipping Powerhouse
Route seamlessly integrates with your CannaFull Spectrum Solutions shopping experience, providing you with complete control and peace of mind over your deliveries. Here's what Route offers:
- Automatic Package Protection: Every order placed on CannaFull Spectrum Solutions automatically comes with Route's basic protection plan, safeguarding your purchase against lost, stolen, or damaged packages.
- Enhanced Tracking: Route goes beyond basic tracking information. Get real-time updates, estimated delivery windows, and proactive alerts about potential delays or issues.
- Effortless Claims Management: If your package encounters a problem, Route simplifies the claims process. File a claim directly through the Route app and receive a resolution quickly and efficiently.
- Price Match Guarantee: Route ensures you get the best deal. If you find a lower advertised price for the same item within a certain timeframe (typically 48 hours), Route will reimburse you the difference.
- Missing Mail Replacement: Route offers an additional layer of security. If your package is marked as delivered but you never receive it, Route may be able to replace it, depending on the specific item and coverage options.
Benefits of Using Route with CannaFull Spectrum Solutions:
- Shop with Confidence: Knowing your purchases are protected against loss, theft, or damage allows you to shop with complete peace of mind.
- Effortless Tracking: Stay informed every step of the way with Route's real-time tracking and proactive notifications.
- Hassle-Free Claims: Route streamlines the claims process, saving you time and frustration in case of any issues with your delivery.
- Added Value on Every Purchase: Route automatically provides basic protection and valuable tracking features at no additional cost on your [Your Store Name] orders.
How to Get Started with Route:
Using Route with your CannaFull Spectrum Solutions purchases is simple and convenient:
- Complete your order: As you checkout on CannaFull Spectrum Solutions, you'll see the option to activate Route's protection for your order (usually pre-selected).
- Download the Route App: For an even more seamless experience, download the free Route app available on iOS and Android.
- Track Your Package: Log in to the Route app or check your email for tracking updates and manage your protected shipments.
Route: Your Partner in Worry-Free Shipping
By offering Route with every purchase, CannaFull Spectrum Solutions is committed to providing you with a stress-free shopping experience. Route empowers you to shop with confidence, knowing your packages are protected and easily tracked every step of the way.
Frequently Asked Questions:
- Is Route included for free? Basic Route protection is automatically included with every order on CannaFull Spectrum Solutions. Route also offers optional premium plans with additional features and coverage.
- How do I file a claim with Route? Claims can be filed easily through the Route app or website.
- What happens if my package is lost? Depending on the specific situation and your chosen coverage plan, Route may be able to reimburse you or replace the lost item.
Shop with confidence and track with ease! Choose CannaFull Spectrum Solutions and experience the power of Route for your next online purchase.
Shiping, Cancelations & Returns
Shiping, Cancelations & Returns
Thank you for choosing Cannafull Spectrum Solutions! We are committed to providing you with a seamless shopping experience. Please review our shipping policies below.
As we work with various suppliers and often ship directly from manufacturers (dropshipping), specific shipping methods, carriers, and timelines may vary depending on the product(s) ordered and the warehouse location they ship from.
Shipping Costs & Free Shipping Policy
- Standard Items: We offer Free Shipping on most standard orders over $99.00 within the contiguous 48 United States. Orders under $99.00 are subject to a standard shipping fee.
- Heavy & Freight Items: Large items (such as Grow Tents over 50lbs, Soil, and Commercial Filters) and Freight items (such as Freeze Dryers) are excluded from free shipping. These items are subject to a shipping surcharge calculated at checkout based on weight and destination.
- Freight Estimates: Shipping rates calculated at checkout for Heavy and Freight items are estimates. In rare cases (e.g., remote rural locations, limited access areas, or extreme carrier rate fluctuations), the actual carrier cost may exceed the estimate. If this occurs, we reserve the right to contact you for approval of the additional cost or to cancel the order for a full refund.
Order Processing & Lead Times
- Processing: We submit your order to our suppliers for processing promptly after confirmation. Most suppliers process and prepare orders for shipment within 24-48 business hours (Monday-Friday), though this can vary. Some items, particularly those built-to-order, may have longer lead times.
- Lead Times: Estimated lead times before shipping may be indicated on individual product pages.
- Cut-Off Times: Some suppliers may have order cut-off times (e.g., 11:00 AM PST). Orders placed after the cut-off time will typically be processed the next business day.
Shipping Methods & Carriers
- Our suppliers utilize various major carriers to ship your orders, including UPS, FedEx, USPS, and specialized Freight/LTL carriers for larger items.
- The specific carrier and shipping method are determined by the supplier based on the product, size, weight, and destination. We do not have direct control over the specific method chosen by the supplier for standard shipments.
Freight / LTL Shipments (Freeze Dryers & Heavy Equipment)
- Items that are too large or heavy for standard carriers (e.g. over 150 lbs) will ship via Freight/LTL carrier on a pallet.
- Curbside Delivery Only: Freight deliveries are strictly "Curbside," meaning the driver will unload the item at the curb or end of your driveway. They will NOT bring the item into your garage, home, or backyard. You must have the ability to move the item from the curb to your property.
- Delivery Appointment: Freight carriers will call you to schedule a delivery window. You must be physically present to sign for the delivery. Missed appointments may result in a Redelivery Fee (often $100+) charged by the carrier, which will be your responsibility.
- Inspection Required: It is crucial to inspect freight shipments thoroughly for any damage before signing the delivery receipt. If the box looks damaged, write "DAMAGED" on the receipt or refuse the shipment.
Pricing & Shipping Errors
- In the event of a pricing error, including typographical errors or shipping calculation errors (e.g., a freight item calculating as standard ground), Cannafull Spectrum Solutions reserves the right to cancel any orders placed for the product listed at the incorrect price or rate, regardless of whether the order has been confirmed or your credit card charged. If your credit card has already been charged, we will immediately issue a credit to your account.
Damaged Shipments
- Inspect Upon Arrival: Please inspect all packages immediately upon delivery, before signing any delivery confirmation documents.
- Note Damage: If you notice any damage to the packaging or suspect damage to the contents, you MUST note this specifically on the delivery receipt provided by the carrier (e.g., "Package damaged," "Subject to inspection"). If possible, take photos of the damage.
- Contact Us Immediately: Report any shipping damage to us at Cannafull Spectrum Solutions right away (within 24-48 hours maximum). Keep all original packaging materials. Failure to note damage on the delivery receipt or report it promptly may affect our ability to file a claim with the carrier.
Shipping Address & Limitations
- Accuracy: Please ensure your shipping address is complete and accurate. Address changes after shipment are often not possible and may incur fees.
- PO Boxes: We can only ship small, standard items to PO Boxes via USPS. Heavy items and Freight shipments (Tents, Freeze Dryers) require a physical street address. Orders for heavy items to PO Boxes will be cancelled or held until a physical address is provided.
- We currently ship to addresses within the contiguous 48 United States ONLY. We do not ship to Alaska, Hawaii, Puerto Rico, or internationally, including Canada. If your shipping address is outside the contiguous U.S.
Questions?
If you have any questions about our shipping policy or a specific order, please don't hesitate to contact us at (888) 378-0017 or sales@cannafullspec.com
Warranty
Warranty
At CannaFull Spectrum Solutions, we want you to feel confident about your purchase. Many of the LED grow lights we offer come with a manufacturer's warranty, ensuring your investment is protected.
Understanding Your Warranty:
- The specific warranty terms and conditions will vary depending on the individual product you purchase.
- We highly recommend reviewing the manufacturer's warranty information included with your product upon arrival.
- This information typically details the warranty period, coverage specifics, and the claims process.
Here to Help:
While warranties are handled directly by the manufacturers, we understand navigating warranty claims can sometimes be confusing. Here at CannaFull Spectrum Solutions, we're here to support you throughout the entire process:
- Easy Access to Warranty Information: We strive to provide clear and concise warranty information on each product page. This often includes downloadable warranty documents or links to the manufacturer's warranty website.
- Dedicated Customer Support: If you have any questions regarding your product's warranty or need assistance filing a claim, don't hesitate to contact our friendly customer support team. We'll be happy to guide you through the process and help you get the support you deserve from the manufacturer.
What We Can Do:
While we can't directly handle warranty claims ourselves, we can assist you in several ways:
- Help locate the relevant warranty information for your specific product.
- Provide contact details for the manufacturer's warranty department.
- Offer guidance on completing and submitting a warranty claim.
- Act as a liaison between you and the manufacturer, keeping you informed throughout the process.
Our Commitment to You:
CannaFull Spectrum Solutions is committed to providing a positive customer experience. We want you to be happy with your purchase, and that includes ensuring your warranty claims are addressed promptly and efficiently.
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