Alien Hydroponics V-SYSTEM 12 Pot 2 Row Kit
Alien Hydroponics V-SYSTEM 12 Pot 2 Row Kit is backordered and will ship as soon as it is back in stock.
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Alien Hydroponics V-SYSTEM 12 Pot 2 Row Kit
Alien Hydroponics V-SYSTEM 12 Pot 2 Row Kit is backordered and will ship as soon as it is back in stock.
Description
Description
The ALIEN V-SYSTEM 12 Pot 2 Row Kit is a recirculating deep water culture irrigation system engineered for craft operators who require consistent nutrient delivery, automated reservoir management, and configurable footprint across 12 active sites in a 2-row layout.
- Outcome: Uniform top-feed delivery and passive oxygen injection across all 12 V-POTs via integrated venturi injectors — without a dedicated air pump.
- Replaces: Fragmented drain-to-waste setups, manual reservoir top-off routines, and mismatched tubing assemblies that introduce feed variance between sites.
- Environment: Enclosed grow rooms, partitioned cultivation suites, and multi-bay facilities where floor footprint and header placement must adapt to existing infrastructure.
FACTORY-AUTHORIZED DEALER — CANNAFULL SPECTRUM SOLUTIONS
Deployed in licensed commercial facilities across the United States.
Quick Spec: 12x 15-gallon (58L) V-POTs | 193.6-gal (733L) total fluid volume | JET-STREAM® Vortex™ pump | T304 Stainless Steel clamps | 4 layout configurations | SKU: BD100-0212
Precision Control in Any Space
The real cost of a poorly designed irrigation system is not the equipment — it is the variance it produces and never announces. When feed lines are mismatched, reservoir levels drift without correction, and oxygen delivery depends on a separate pump that can fail independently, the result is a canopy where no two plants are receiving the same inputs. That variance compounds across every cycle: root zone oxygen deficits suppress uptake, inconsistent nutrient concentration creates uneven development between rows, and manual top-off routines introduce the kind of human error that only surfaces at harvest. The system is not failing loudly — it is failing quietly, cycle after cycle, in the gap between what you fed and what each plant actually received.
After deployment, the operational picture changes structurally. All 12 sites receive nutrient solution from a single recirculating loop driven by the JET-STREAM® Vortex™ pump, with a float valve maintaining reservoir level automatically — no manual top-off, no drift between feed events. Venturi injectors at each pot passively saturate the solution with dissolved oxygen without requiring a secondary air pump, eliminating one more failure point from the system. The operator's role shifts from reactive correction to scheduled monitoring: inspect, adjust concentration, repeat. The canopy develops uniformly because the inputs are uniform.
The mechanism behind that consistency is the V-SYSTEM's component architecture. Each of the 12 V-POTs holds 15 gallons (58L) and is fitted with a total-drainage base, a lid inspection cover for non-intrusive root zone assessment, and a dedicated venturi fitting with a 6mm blue air inlet pipe. The reservoir loop carries 193.6 gallons (733 liters) of total fluid volume through 5" spiral tubing connected via 5" Dual-Flow™ fittings and secured with 30 T304 Stainless Steel clamps — a corrosion-resistant fastening standard that does not degrade under continuous nutrient solution exposure. Integrated filtration is built into the circuit, and push-fit feed connections reduce assembly time and eliminate threaded joint failures. Four layout configurations — MIH, MOL, MOR, and MSP — allow the header and pump to be positioned inside or outside the grow room, adapting the system footprint to the room rather than forcing the room to accommodate the system. In practical terms, the ALIEN V-SYSTEM 12 Pot 2 Row Kit delivers recirculating deep water culture irrigation across 12 active sites at 193.6 gallons total fluid volume, with passive venturi oxygen injection at every pot and automatic reservoir top-off via integrated float valve.
Where This Belongs (and Doesn't)
The ALIEN V-SYSTEM 12 Pot 2 Row Kit is a hydraulic irrigation system. Electrical supply, HVAC load calculations, and structural floor load assessments for the reservoir volume are the responsibility of the licensed facility operator and qualified tradespeople. Cannafull Spectrum Solutions does not provide electrical or mechanical engineering services.
Suited For
- Enclosed grow rooms requiring configurable header and pump placement
- Facilities transitioning from drain-to-waste to recirculating deep water culture
- Operations running 12-site canopies in a 2-row layout where feed uniformity is a production priority
- Operators who need automatic reservoir top-off without a separate controller
- Facilities where floor space dictates that the pump and header must be positioned outside the primary cultivation zone
Not Suited For
- Operations requiring more than 12 active sites without system expansion
- Facilities without access to a stable water supply line for float valve operation
- Environments where total fluid volume of 193.6 gallons cannot be supported by floor load capacity
- Operators seeking a soil or coco-based substrate system — this is a recirculating hydro platform
How It Works
The ALIEN V-SYSTEM operates as a recirculating deep water culture circuit. The JET-STREAM® Vortex™ pump drives nutrient solution from the central reservoir through 5" spiral tubing to each of the 12 V-POTs. At each pot, a venturi fitting draws air through a 6mm blue inlet pipe and injects dissolved oxygen directly into the solution — passively, without a separate air pump. The float valve monitors reservoir level continuously and triggers automatic top-off when volume drops, maintaining consistent solution depth across the entire circuit without operator intervention between scheduled feed adjustments.
Each 15-gallon (58L) V-POT is fitted with a total-drainage base that allows complete reservoir evacuation for cleaning and nutrient changeovers without disassembly. Lid inspection covers on every pot allow root zone assessment without disturbing the canopy or breaking the irrigation circuit. The 22mm gray rigid pipe sections and 5" silver spiral tubing are connected via push-fit feed connections and secured with T304 Stainless Steel clamps — a grade selected for its resistance to chloride corrosion in continuous nutrient solution environments. Integrated filtration in the circuit prevents particulate accumulation in the pump and distribution lines. The distribution tee (40mm) and tank connectors (32mm and 40mm straight) manage flow splitting and reservoir interface, while the 1" threaded tank connectors and chiller connection caps provide pre-engineered access points for nutrient chiller integration without field modification. In practical terms, the ALIEN V-SYSTEM 12 Pot 2 Row Kit circulates 193.6 gallons (733 liters) of nutrient solution through a 12-site recirculating loop with passive venturi oxygen injection at every pot, T304 Stainless Steel fastening throughout, and a float valve-controlled automatic top-off system requiring no secondary pump or controller.
Configuration Decoder
The ALIEN V-SYSTEM 12 Pot 2 Row Kit ships in four distinct layout configurations. All four share identical specifications — 12x 15-gallon V-POTs, 193.6-gallon total fluid volume, JET-STREAM® Vortex™ pump, T304 Stainless Steel clamps, integrated filtration, float valve, and venturi injectors. The only functional difference between configurations is the position of the header and pump relative to the grow area, which determines the overall footprint dimensions. Select the configuration that matches your room geometry and access requirements.
| Config Code | Layout Description | Length | Width |
|---|---|---|---|
| MIH | Mid In-Header — header positioned centrally within the grow area | 144⅞" | 56¾" |
| MOL | Mid Out-Left — header and pump positioned to the left, outside the grow area | 164" | 67½" |
| MOR | Mid Out-Right — header and pump positioned to the right, outside the grow area | 162⅜" | 67½" |
| MSP | Mid Side Pump — compact side-pump placement for reduced overall width | 160⅞" | 52¾" |
All four configurations are priced at $4,552.51 USD. Select your configuration based on room dimensions and header/pump access requirements before ordering.
Commercial Assurance
- Factory-Authorized Distribution: The ALIEN V-SYSTEM 12 Pot 2 Row Kit is sold through Cannafull Spectrum Solutions as a factory-authorized dealer. All units are sourced through authorized supply channels.
- Component Grade: T304 Stainless Steel clamps, food-grade silicone grease, and silicone washers are specified throughout — materials selected for continuous nutrient solution exposure in commercial irrigation environments.
- Warranty: Warranty terms are not specified in manufacturer source data for this product. Contact Cannafull Spectrum Solutions directly at cannafullspec.com for current warranty information before purchase.
- Chiller-Ready: Pre-engineered 1" threaded tank connector ports with included chiller connection caps allow nutrient chiller integration without field modification to the reservoir.
- U.S. Operator Support: Cannafull Spectrum Solutions provides stocking, sales support, and post-purchase technical assistance for licensed facilities across the contiguous United States.
System Integration
- Nutrient Chiller: The reservoir includes two 1" threaded tank connector ports with pre-installed chiller connection caps. A compatible nutrient chiller can be integrated directly without modifying the reservoir or circuit plumbing.
- EC/pH Dosing Controllers: The recirculating reservoir loop provides a stable, centralized injection point for inline EC and pH dosing systems. The 193.6-gallon total volume provides sufficient buffer for automated dosing without rapid concentration swings.
- Environmental Controls: The system operates passively within the facility's existing HVAC envelope. No dedicated exhaust or cooling is required by the irrigation circuit itself, though reservoir temperature management via chiller is recommended for facilities operating above ambient thresholds.
- Drainage Infrastructure: Total-drainage bases on all 12 V-POTs require floor-level drain access or a collection system capable of handling full reservoir evacuation. Confirm drain capacity before installation.
- Water Supply: The float valve automatic top-off system requires a continuous pressurized water supply line. Confirm supply line pressure compatibility with the float valve specification before connecting.
Facility Integration Data
The following table provides a reference framework for operators evaluating multi-unit deployment of the ALIEN V-SYSTEM 12 Pot 2 Row Kit across scaled facility configurations. All figures are based on the $4,552.51 unit price and financing from $410.90/mo per unit.
| Fleet Size | Active Sites | Total Fluid Volume | Capital Outlay (USD) | Est. Monthly Finance |
|---|---|---|---|---|
| 10 Units | 120 sites | 1,936 gal (7,330L) | $45,525.10 | From $4,109.00/mo |
| 20 Units | 240 sites | 3,872 gal (14,660L) | $91,050.20 | From $8,218.00/mo |
| 50 Units | 600 sites | 9,680 gal (36,650L) | $227,625.50 | From $20,545.00/mo |
Financing estimates are based on the published "From $410.90/mo" per-unit figure and are provided for planning reference only. No term length or interest rate is specified by the manufacturer. Contact Cannafull Spectrum Solutions for current financing terms. Capital outlay figures do not include installation, infrastructure, or ancillary equipment costs.
Operator Field Notes
- Select your configuration before ordering. The four layout variants (MIH, MOL, MOR, MSP) have meaningfully different footprint dimensions — ranging from 144⅞" × 56¾" to 164" × 67½". Measure your room and confirm header/pump access before placing the order. Configuration cannot be changed post-shipment without a return.
- Verify floor drain capacity before installation. Total-drainage bases on all 12 V-POTs are designed for complete reservoir evacuation. With 193.6 gallons of total fluid volume, your drain infrastructure must handle full system discharge without backup.
- Confirm water supply line pressure for the float valve. The automatic top-off float valve requires a continuous pressurized supply. Incompatible line pressure will prevent the top-off system from functioning as designed.
- Use the included food-grade silicone grease on all fittings. Three tubes are included. Proper lubrication of silicone washers and push-fit connections at assembly prevents micro-leaks and extends fitting service life in a continuous-flow environment.
- Chiller ports are pre-installed — use them. Reservoir temperature directly affects dissolved oxygen capacity. The 1" threaded chiller connection ports are already built in. Integrating a nutrient chiller at commissioning is operationally simpler than retrofitting later.
- Inspect covers are functional, not decorative. The 12 V-Pot lid inspection covers allow root zone assessment without lifting lids or interrupting the irrigation circuit. Build root zone inspection into your standard monitoring schedule from day one.
Operator FAQ
Q: What are the four layout configurations and how do I choose the right one?
A: The four configurations — MIH (Mid In-Header), MOL (Mid Out-Left), MOR (Mid Out-Right), and MSP (Mid Side Pump) — differ only in the position of the header and pump relative to the grow area. MIH places the header centrally within the room at 144⅞" × 56¾". MOL and MOR extend the header outside the room to the left or right respectively, both at approximately 162–164" × 67½". MSP uses a compact side-pump placement at 160⅞" × 52¾". Choose based on your room dimensions and where you need pump and header access. All four configurations are priced identically at $4,552.51.
Q: How does the venturi oxygen injection work and why does it eliminate the need for a separate air pump?
A: Each of the 12 V-POTs is fitted with a venturi fitting and a 6mm blue air inlet pipe. As nutrient solution flows through the venturi fitting under pump pressure, it creates a pressure differential that draws air through the inlet pipe and injects it directly into the solution as fine bubbles. This passive mechanism saturates the solution with dissolved oxygen at each pot without requiring a secondary air pump, air stones, or additional electrical connections. The JET-STREAM® Vortex™ pump driving the recirculating circuit provides the flow pressure that powers the venturi effect.
Q: Can I integrate a nutrient chiller with this system?
A: Yes. The reservoir includes two 1" threaded tank connector ports with pre-installed chiller connection caps. These ports are engineered specifically for nutrient chiller integration and do not require field modification to the reservoir. Remove the caps, connect your chiller's inlet and outlet lines to the threaded connectors, and the chiller is inline with the recirculating circuit. Reservoir temperature management is strongly recommended for facilities operating above ambient thresholds, as dissolved oxygen capacity decreases as solution temperature rises.
Q: What does the automatic top-off float valve require to function correctly?
A: The float valve requires a continuous pressurized water supply line connected to the reservoir. When reservoir level drops below the float valve's set point, the valve opens and admits water until the level is restored, then closes automatically. The system requires compatible supply line pressure — confirm your facility's water supply pressure against the float valve specification before connecting. A wrench for float valve adjustment is included in the kit. The float valve does not dose nutrients; it maintains water volume only. Nutrient concentration management remains the operator's responsibility.
Q: What is the warranty on the ALIEN V-SYSTEM 12 Pot 2 Row Kit?
A: Warranty terms are not specified in the manufacturer's source data for this product. Cannafull Spectrum Solutions recommends contacting us directly at cannafullspec.com before purchase to obtain current warranty information for this system. Do not assume a warranty period based on other products in the ALIEN lineup — confirm terms specific to SKU BD100-0212 before ordering.
Q: How does the total-drainage base work and what does it require from my facility's drain infrastructure?
A: Each V-POT is fitted with a total-drainage base that allows complete evacuation of the pot's contents without disassembling the unit. A 1/2"-16mm barb drain tap is included in the kit for reservoir drainage. With 12 pots at 15 gallons each plus reservoir volume totaling 193.6 gallons (733 liters) across the full circuit, your facility's floor drain or collection system must be capable of handling full system discharge. Confirm drain capacity and floor slope before finalizing installation position. Inadequate drainage infrastructure is the most common installation oversight on recirculating systems of this volume.
Shipping & Logistics
- Free Shipping: Free shipping is available to the contiguous 48 United States. Shipments outside the contiguous U.S. are not supported through Cannafull Spectrum Solutions.
- Lead Time: Lead time and carrier information will be confirmed at order. Contact Cannafull Spectrum Solutions for current availability and estimated delivery windows for SKU BD100-0212 before placing a large-fleet order.
- Returns: Returns are subject to the Cannafull Spectrum Solutions Return Policy. Review full terms at cannafullspec.com/pages/return-policy before ordering.
- Restocking Fee: Returns of non-defective items are subject to a restocking fee of up to 25% per our Return Policy. Review full terms at cannafullspec.com/pages/return-policy before ordering.
Questions before ordering? Contact Cannafull Spectrum Solutions at cannafullspec.com — U.S. operator support, stocking, and pre-sale technical assistance available.
What's in the Box
The following components are confirmed included with the ALIEN V-SYSTEM 12 Pot 2 Row Kit (SKU: BD100-0212) based on manufacturer source data:
- 12x Square Net Pot
- 2x Clamp Size 2
- 8x Clamp Size 3
- 30x 5" Stainless Steel Clamp
- 1x Hosetail 16mm-3/4" Female Green
- 12x Pipe 22mm Gray Rigid 100cm Piece
- 1x Pipe 32mm Red Spiral 100cm Piece
- 3x Pipe 40mm Silver Spiral 100cm Piece
- 13x Pipe 5" Silver Spiral 80cm Piece
- 28x 22mm Insert for 22mm Rigid Pipe
- 13x Washer 5" Green Silicone
- 1x Tank Connector Straight 32mm
- 1x Tank Connector Straight 40mm
- 1x Distribution Tee 40mm
- 3x Silicone Grease — Food Grade
- 2x Threaded Tank Connector 1"
- 2x 1" Cap for Chiller Connections
- 1x Drain Tap 1/2"-16mm Barb
- 12x Venturi Air Inlet Pipe 6mm Blue (2x 4")
- 12x V-Pot Lid Inspection Cover
- 12x Venturi Fitting
- 1x Wrench for Float Valve
- 1x 8mm Screwdriver for 5" Clamp
- 1x 8mm Socket for 5" Clamp
- 1x Wrench 5"
Component list is based on manufacturer-provided source data for SKU BD100-0212. V-POTs, reservoir, JET-STREAM® Vortex™ pump, and float valve are included as part of the complete kit assembly. Verify final packing list against the physical shipment upon receipt. Cannafull Spectrum Solutions is not responsible for discrepancies introduced by manufacturer packaging changes after publication of this listing.
Regional Compliance & Deployment Notes
- Jurisdiction: The ALIEN V-SYSTEM 12 Pot 2 Row Kit is sold and shipped by Cannafull Spectrum Solutions within the contiguous 48 United States only. This listing does not cover shipments to Alaska, Hawaii, U.S. territories, or international destinations.
- Licensed Facility Responsibility: The operator is solely responsible for ensuring that the cultivation system is deployed in compliance with all applicable state, county, and municipal regulations governing licensed cultivation facilities. Cannafull Spectrum Solutions does not provide regulatory compliance guidance.
- Electrical & Plumbing Codes: Installation of the water supply line connection for the float valve top-off system must comply with local plumbing codes. The JET-STREAM® Vortex™ pump electrical connection must comply with applicable NEC and local electrical codes. Engage licensed tradespeople for all utility connections.
- Floor Load: A fully charged system carrying 193.6 gallons (733 liters) of nutrient solution imposes a static floor load of approximately 1,614 lbs of fluid weight alone, not including the weight of the system hardware, growing media, or plant mass. Confirm structural floor load capacity with a qualified engineer before installation in upper-floor or mezzanine environments.
- Food-Grade Materials: The system incorporates food-grade silicone grease and silicone washers. Operators should confirm that all nutrient solutions, additives, and cleaning agents used in the system are compatible with the materials of construction, including T304 Stainless Steel, silicone, and the specified tubing grades.
Product specifications, pricing, and component inclusions are based on manufacturer source data current at time of publication. Cannafull Spectrum Solutions reserves the right to update this listing to reflect manufacturer changes without prior notice. Confirm current specifications with our sales team before placing multi-unit orders. All transactions are subject to the Cannafull Spectrum Solutions Terms of Service and Return Policy available at cannafullspec.com.
Route Package Protection
Route Package Protection
At CannaFull Spectrum Solutions, we understand that peace of mind during the shipping process is essential. That's why we're proud to offer Route, a comprehensive shipping protection and tracking solution, on all your online orders!
Route: Your All-in-One Shipping Powerhouse
Route seamlessly integrates with your CannaFull Spectrum Solutions shopping experience, providing you with complete control and peace of mind over your deliveries. Here's what Route offers:
- Automatic Package Protection: Every order placed on CannaFull Spectrum Solutions automatically comes with Route's basic protection plan, safeguarding your purchase against lost, stolen, or damaged packages.
- Enhanced Tracking: Route goes beyond basic tracking information. Get real-time updates, estimated delivery windows, and proactive alerts about potential delays or issues.
- Effortless Claims Management: If your package encounters a problem, Route simplifies the claims process. File a claim directly through the Route app and receive a resolution quickly and efficiently.
- Price Match Guarantee: Route ensures you get the best deal. If you find a lower advertised price for the same item within a certain timeframe (typically 48 hours), Route will reimburse you the difference.
- Missing Mail Replacement: Route offers an additional layer of security. If your package is marked as delivered but you never receive it, Route may be able to replace it, depending on the specific item and coverage options.
Benefits of Using Route with CannaFull Spectrum Solutions:
- Shop with Confidence: Knowing your purchases are protected against loss, theft, or damage allows you to shop with complete peace of mind.
- Effortless Tracking: Stay informed every step of the way with Route's real-time tracking and proactive notifications.
- Hassle-Free Claims: Route streamlines the claims process, saving you time and frustration in case of any issues with your delivery.
- Added Value on Every Purchase: Route automatically provides basic protection and valuable tracking features at no additional cost on your [Your Store Name] orders.
How to Get Started with Route:
Using Route with your CannaFull Spectrum Solutions purchases is simple and convenient:
- Complete your order: As you checkout on CannaFull Spectrum Solutions, you'll see the option to activate Route's protection for your order (usually pre-selected).
- Download the Route App: For an even more seamless experience, download the free Route app available on iOS and Android.
- Track Your Package: Log in to the Route app or check your email for tracking updates and manage your protected shipments.
Route: Your Partner in Worry-Free Shipping
By offering Route with every purchase, CannaFull Spectrum Solutions is committed to providing you with a stress-free shopping experience. Route empowers you to shop with confidence, knowing your packages are protected and easily tracked every step of the way.
Frequently Asked Questions:
- Is Route included for free? Basic Route protection is automatically included with every order on CannaFull Spectrum Solutions. Route also offers optional premium plans with additional features and coverage.
- How do I file a claim with Route? Claims can be filed easily through the Route app or website.
- What happens if my package is lost? Depending on the specific situation and your chosen coverage plan, Route may be able to reimburse you or replace the lost item.
Shop with confidence and track with ease! Choose CannaFull Spectrum Solutions and experience the power of Route for your next online purchase.
Shiping, Cancelations & Returns
Shiping, Cancelations & Returns
Thank you for choosing Cannafull Spectrum Solutions! We are committed to providing you with a seamless shopping experience. Please review our shipping policies below.
As we work with various suppliers and often ship directly from manufacturers (dropshipping), specific shipping methods, carriers, and timelines may vary depending on the product(s) ordered and the warehouse location they ship from.
Shipping Costs & Free Shipping Policy
- Standard Items: We offer Free Shipping on most standard orders over $99.00 within the contiguous 48 United States. Orders under $99.00 are subject to a standard shipping fee.
- Heavy & Freight Items: Large items (such as Grow Tents over 50lbs, Soil, and Commercial Filters) and Freight items (such as Freeze Dryers) are excluded from free shipping. These items are subject to a shipping surcharge calculated at checkout based on weight and destination.
- Freight Estimates: Shipping rates calculated at checkout for Heavy and Freight items are estimates. In rare cases (e.g., remote rural locations, limited access areas, or extreme carrier rate fluctuations), the actual carrier cost may exceed the estimate. If this occurs, we reserve the right to contact you for approval of the additional cost or to cancel the order for a full refund.
Order Processing & Lead Times
- Processing: We submit your order to our suppliers for processing promptly after confirmation. Most suppliers process and prepare orders for shipment within 24-48 business hours (Monday-Friday), though this can vary. Some items, particularly those built-to-order, may have longer lead times.
- Lead Times: Estimated lead times before shipping may be indicated on individual product pages.
- Cut-Off Times: Some suppliers may have order cut-off times (e.g., 11:00 AM PST). Orders placed after the cut-off time will typically be processed the next business day.
Shipping Methods & Carriers
- Our suppliers utilize various major carriers to ship your orders, including UPS, FedEx, USPS, and specialized Freight/LTL carriers for larger items.
- The specific carrier and shipping method are determined by the supplier based on the product, size, weight, and destination. We do not have direct control over the specific method chosen by the supplier for standard shipments.
Freight / LTL Shipments (Freeze Dryers & Heavy Equipment)
- Items that are too large or heavy for standard carriers (e.g. over 150 lbs) will ship via Freight/LTL carrier on a pallet.
- Curbside Delivery Only: Freight deliveries are strictly "Curbside," meaning the driver will unload the item at the curb or end of your driveway. They will NOT bring the item into your garage, home, or backyard. You must have the ability to move the item from the curb to your property.
- Delivery Appointment: Freight carriers will call you to schedule a delivery window. You must be physically present to sign for the delivery. Missed appointments may result in a Redelivery Fee (often $100+) charged by the carrier, which will be your responsibility.
- Inspection Required: It is crucial to inspect freight shipments thoroughly for any damage before signing the delivery receipt. If the box looks damaged, write "DAMAGED" on the receipt or refuse the shipment.
Pricing & Shipping Errors
- In the event of a pricing error, including typographical errors or shipping calculation errors (e.g., a freight item calculating as standard ground), Cannafull Spectrum Solutions reserves the right to cancel any orders placed for the product listed at the incorrect price or rate, regardless of whether the order has been confirmed or your credit card charged. If your credit card has already been charged, we will immediately issue a credit to your account.
Damaged Shipments
- Inspect Upon Arrival: Please inspect all packages immediately upon delivery, before signing any delivery confirmation documents.
- Note Damage: If you notice any damage to the packaging or suspect damage to the contents, you MUST note this specifically on the delivery receipt provided by the carrier (e.g., "Package damaged," "Subject to inspection"). If possible, take photos of the damage.
- Contact Us Immediately: Report any shipping damage to us at Cannafull Spectrum Solutions right away (within 24-48 hours maximum). Keep all original packaging materials. Failure to note damage on the delivery receipt or report it promptly may affect our ability to file a claim with the carrier.
Shipping Address & Limitations
- Accuracy: Please ensure your shipping address is complete and accurate. Address changes after shipment are often not possible and may incur fees.
- PO Boxes: We can only ship small, standard items to PO Boxes via USPS. Heavy items and Freight shipments (Tents, Freeze Dryers) require a physical street address. Orders for heavy items to PO Boxes will be cancelled or held until a physical address is provided.
- We currently ship to addresses within the contiguous 48 United States ONLY. We do not ship to Alaska, Hawaii, Puerto Rico, or internationally, including Canada. If your shipping address is outside the contiguous U.S.
Questions?
If you have any questions about our shipping policy or a specific order, please don't hesitate to contact us at (888) 378-0017 or sales@cannafullspec.com
Warranty
Warranty
At CannaFull Spectrum Solutions, we want you to feel confident about your purchase. Many of the LED grow lights we offer come with a manufacturer's warranty, ensuring your investment is protected.
Understanding Your Warranty:
- The specific warranty terms and conditions will vary depending on the individual product you purchase.
- We highly recommend reviewing the manufacturer's warranty information included with your product upon arrival.
- This information typically details the warranty period, coverage specifics, and the claims process.
Here to Help:
While warranties are handled directly by the manufacturers, we understand navigating warranty claims can sometimes be confusing. Here at CannaFull Spectrum Solutions, we're here to support you throughout the entire process:
- Easy Access to Warranty Information: We strive to provide clear and concise warranty information on each product page. This often includes downloadable warranty documents or links to the manufacturer's warranty website.
- Dedicated Customer Support: If you have any questions regarding your product's warranty or need assistance filing a claim, don't hesitate to contact our friendly customer support team. We'll be happy to guide you through the process and help you get the support you deserve from the manufacturer.
What We Can Do:
While we can't directly handle warranty claims ourselves, we can assist you in several ways:
- Help locate the relevant warranty information for your specific product.
- Provide contact details for the manufacturer's warranty department.
- Offer guidance on completing and submitting a warranty claim.
- Act as a liaison between you and the manufacturer, keeping you informed throughout the process.
Our Commitment to You:
CannaFull Spectrum Solutions is committed to providing a positive customer experience. We want you to be happy with your purchase, and that includes ensuring your warranty claims are addressed promptly and efficiently.
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