Lámpara LED de cultivo de espectro completo IONBOARD S44 de AC Infinity, 400 W, Samsung LM301B, cobertura de 1,20 m x 1,20 m

AC Infinity  |  SKU: AC-IBS44
Precio normal $379.00
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Descripción

AC Infinity IONBOARD S44: Full Spectrum LED Grow Light — 4 x 4 ft. Coverage

The AC Infinity IONBOARD S44 is a 400W full spectrum LED grow light designed for facility directors to deliver uniform, programmable photon output across a 4 x 4 ft. canopy footprint while integrating directly into the UIS ecosystem for automated environmental control. AC Infinity Inc. manufactures and supports this product.

  • Outcome: Consistent, measurable PPFD delivery at 1,937 µmol/s with 2.75 µmol/J efficacy across a 4 x 4 ft. production zone, eliminating lamp depreciation curves and manual dimming overhead.
  • Replaces: Legacy 1000W DE HPS infrastructure, single-channel fixed-output fixtures, and non-networked lighting assets that cannot integrate with automated environmental control systems.
  • Environment: Rated IP65 for sealed cultivation environments operating between 32–140°F and 35–85% RH; fanless unibody aluminum construction for passive thermal management.

FACTORY-AUTHORIZED DEALER — CANNAFULL SPECTRUM SOLUTIONS

Deployed in licensed commercial facilities across the United States.

Key Specs: 400W | 2.75 µmol/J | 4 x 4 ft. flower coverage | IP65 | 12.34 lbs | 2-Year Warranty

Kill Variance. Print Yield.

Legacy HPS infrastructure does not fail loudly — it fails on a schedule you cannot see. Every hour a 1000W DE HPS operates past its rated depreciation curve, the photon output delivered to your canopy is lower than the output your nutrient program, your VPD targets, and your yield projections were built around. Lamp replacement cycles introduce re-calibration windows. Manual dimming controls create dead zones between operator interventions. Passive failure points — ballast drift, reflector degradation, thermal variance across the fixture — compound silently across every room in your facility, and the cost shows up in harvest weight, not in an alarm on your dashboard.

After deployment of the IONBOARD S44, the facility operates on a different model. Photon output is stable across the rated 50,000-hour lifespan with no depreciation curve to manage. Scheduling, dimming, and multi-fixture coordination are handled through the AC Infinity UIS ecosystem and the AC Infinity app over WiFi — no manual intervention required between programmed events. The canopy receives uniform PAR coverage across the full 4 x 4 ft. footprint because diode positioning is algorithmic, not arbitrary. Lamp replacement cycles are removed from the maintenance calendar entirely. The facility runs on data, not on operator memory.

The mechanism behind that outcome is a 1,024-diode array of Samsung LM301H Horticulture Series LEDs mounted on a fanless unibody aluminum board, driven by the AC Infinity proprietary driver (IB-400 / GTS-100) at 400W across a 100–277V AC input range. The full spectrum architecture spans 660nm deep red, 730nm far-red, 3000K warm white, and 6500K cool white channels — algorithmically positioned to produce the most uniform PAR map and deepest canopy penetration achievable at this wattage class. Dimming is programmable in 20% increments (five levels: 20/40/60/80/100%) and integrates with UIS-compatible controllers for automated deployment across multi-fixture rooms. The fixture draws 3.60A at 120V, 1.80A at 240V, or 1.56A at 277V, and the entire assembly is sealed to IP65 against moisture and particulate ingress. In practical terms, the IONBOARD S44 delivers 1,937 µmol/s at 2.75 µmol/J efficacy across a 4 x 4 ft. production footprint at 400W draw.

AC Infinity IONBOARD S22 full board view, product identity shot — hero image for IONBOARD S44 product page

Where This Belongs (and Doesn't)

This fixture requires a dedicated circuit sized for the operating voltage selected. At 120V, plan for a minimum 15A dedicated circuit (3.60A draw). At 240V, a 15A circuit accommodates the 1.80A draw. At 277V, the 1.56A draw is compatible with commercial 277V branch circuits. Verify HVAC capacity to offset the fixture's thermal load before deployment in sealed rooms.

Engineered For
  • Licensed commercial cultivation facilities operating 4 x 4 ft. production zones
  • Flower coverage: 4 x 4 ft.
  • Multi-fixture rooms requiring networked dimming and scheduling via UIS ecosystem
  • Sealed environments with elevated humidity (up to 85% RH) and temperature (up to 140°F)
  • Facilities transitioning from legacy HPS to programmable LED infrastructure
  • Operations requiring 100–277V AC input flexibility across facility electrical configurations
Not Recommended For
  • Canopy footprints larger than 4 x 4 ft. per fixture without supplemental coverage planning
  • Outdoor or open-air installations not rated for direct precipitation exposure
  • Facilities without UIS-compatible controller infrastructure if automated scheduling is required
  • Operations requiring UV output below 395nm for specialized photomorphogenic protocols not addressed by this spectrum

Infrastructure Note: The IONBOARD S44 is a fanless passive-cooling fixture. Facility HVAC must be sized to manage the thermal output of the full fixture array independently. The driver unit (10.74 x 1.75 in.) mounts separately from the board (23.62 x 23.62 x 0.5 in.) — confirm mounting clearance and cable routing before installation. Expansion dongle accessories for multi-fixture UIS pairing are sold separately.

How It Works

The IONBOARD S44 operates on a passive thermal architecture: a unibody aluminum board measuring 23.62 x 23.62 x 0.5 in. (60.0 x 60.0 x 1.27 cm) serves simultaneously as the structural substrate, heat sink, and diode mounting surface. With no moving parts and no fans, there are zero mechanical failure points in the light engine itself. Heat generated by the 1,024 Samsung LM301H diodes conducts directly into the aluminum mass and dissipates across the board surface — a design that extends diode operational life toward the rated 50,000-hour threshold without active cooling overhead.

The spectral architecture is a four-channel full spectrum configuration: 660nm deep red for photosynthetic peak absorption, 730nm far-red for phytochrome photoequilibrium and stem elongation control, 3000K warm white for broad-band vegetative and flowering support, and 6500K cool white for blue-spectrum vegetative development and compact internodal spacing. These four channels are not distributed uniformly — diode positioning across the 23.62 x 23.62 in. board is algorithmically calculated to produce the most uniform PAR map achievable at this fixture size, minimizing hotspot variance and maximizing canopy penetration depth across the full 4 x 4 ft. footprint.

Control is delivered through the AC Infinity proprietary driver (IB-400 / GTS-100), which accepts 100–277V AC at 50/60 Hz and provides five-level dimming at 20% increments (20/40/60/80/100%). The driver connects to UIS-compatible AC Infinity controllers, enabling the fixture to participate in automated scheduling, multi-fixture coordination, and ecosystem-level environmental programming through the AC Infinity app over WiFi. Expansion dongles (sold separately) allow additional IONBOARD fixtures to be chained to a single controller node. The entire assembly — board, driver, and all electrical interfaces — is sealed to IP65 standards, rated for continuous operation in environments up to 85% RH and 140°F. In practical terms, the IONBOARD S44 delivers 1,937 µmol/s total photon flux at 2.75 µmol/J efficacy from a 23.62 x 23.62 in. board drawing 400W at 1.80A on a 240V circuit.

AC Infinity IONBOARD S22 spectrum distribution showing Samsung LM301H full-spectrum channel layout — technical diagram for IONBOARD S44 core mechanism section

Commercial Assurance

  • Warranty: 2-year manufacturer warranty per AC Infinity source data. Claims processed through Cannafull Spectrum Solutions — contact (888) 378-0017 or sales@cannafullspec.com to initiate an RA.
  • 30-Day Return: Non-defective returns accepted within 30 days of delivery with a valid Return Authorization (RA) number. See Restocking Fee disclosure in Shipping & Logistics.
  • Lifespan: 50,000 hours rated operational life per AC Infinity source data for the Samsung LM301H diode array.
  • Factory-Authorized Dealer: Cannafull Spectrum Solutions is a factory-authorized dealer for AC Infinity products. All units are sourced through authorized distribution channels.

System Integration

To operate this platform at peak efficiency, verify your ecosystem matches these requirements:

  • Controller Compatibility: UIS-compatible AC Infinity controller required for automated scheduling, dimming automation, and multi-fixture coordination. Controller sold separately. Expansion dongles (sold separately) required for chaining multiple IONBOARD fixtures to a single controller.
  • Mounting: Metal bar hangers and rope hangers included. Verify structural overhead load capacity for 12.34 lbs per fixture before installation. Driver unit (10.74 x 1.75 in.) mounts separately — confirm cable routing and clearance.
  • Power: Universal input 100–277V AC, 50/60 Hz. Draw: 3.60A @ 120V / 1.80A @ 240V / 1.56A @ 277V. Dedicated circuit required at each voltage tier. Power cord: 5 ft., US Plug NEMA 1-15 Type-A.
  • HVAC Capacity: Fanless passive-cooling design transfers all thermal load to the room environment. Size facility HVAC to offset the full thermal output of the fixture array — do not rely on fixture-level active cooling.
  • Network: WiFi connectivity required for AC Infinity app integration and UIS ecosystem automation. Verify facility WiFi coverage at canopy level before deployment.

Comparison: AC Infinity IONBOARD S44 400W Professional Cultivation vs. Legacy 1000W DE HPS

Sanity-check your infrastructure planning against legacy alternatives.

Planning Factor AC Infinity IONBOARD S44 400W Professional Cultivation (400W) Legacy 1000W DE HPS Operational Impact
Wattage Class 400 W 1000 W Wattage drives electrical planning. Verify nameplate ratings.
Heat Load ~1365 BTU/hr 3,412 BTU/hr HVAC sizing must account for total heat rejection.
Spectrum Full Spectrum (660nm, 730nm, 3000K, 6500K) Yellow/Orange (HPS) Broadband spectrum supports secondary metabolite production.
Dimming 0-100% in 20% increments via UIS Limited / None Precision DLI ramping allows for energy savings.
Bulb Replacement $0 (No maintenance) ~$600+ (5-Year TCO) Eliminates maintenance labor and consumable costs.
Warranty 2 Varies (1-3 Years) Functions as operational security for your facility.

Facility Integration Data

The following ROI model and competitive comparison are provided to support capital planning and procurement decisions for multi-fixture deployments of the IONBOARD S44.

ROI Mini-Calculator — Annual Energy Cost Reduction vs. Legacy 1000W DE HPS

Assumes 18-hour photoperiod, 365 days/year, $0.12/kWh blended commercial rate. HPS baseline: 1,100W system draw (ballast included). IONBOARD S44: 400W. Annual savings per fixture: (1,100W − 400W) × 18 hrs × 365 days ÷ 1,000 × $0.12 = $551.16/fixture/year.

Electrical / Thermal

SKU W (W) BTU/hr Input V
AC-IBS44 400 1365 100-277

BTU/hr shown is an engineering estimate computed from wattage using 3.412 BTU/hr per watt. Verify HVAC loads against manufacturer specifications and local code.

Physical

SKU Dimensions Weight
AC-IBS44 23.62 x 23.62 x 0.5 in. 12.3 lb.

Light Engine

SKU Spectrum Efficacy PPF (µmol/s)
AC-IBS44 Full Spectrum (660nm, 730nm, 3000K, 6500K) 2.75 1937

Energy savings estimates are illustrative. Actual results vary by facility electrical rate, photoperiod, and operational schedule.

Specification IONBOARD S44 Legacy 1000W DE HPS
System Wattage 400W ~1,100W (ballast included)
Efficacy 2.75 µmol/J ~1.7 µmol/J (typical)
PPF (µmol/s) 1,937 µmol/s ~1,700–1,800 µmol/s (typical)
Coverage Footprint 4 x 4 ft. 4 x 4 ft. (typical)
Spectrum 660nm deep red, 730nm far-red, 3000K warm white, 6500K cool white Broadband HPS — limited blue, no far-red channel
Dimming 0–100% in 20% increments (5 levels), UIS-automated Fixed output or manual ballast tap (typically 50/75/100%)
Lamp Replacement Cycle None — 50,000-hour rated diode life Every 10,000–12,000 hours (annual in most facilities)
IP Rating IP65 Typically unrated or IP20
Ecosystem Integration UIS platform, AC Infinity app, WiFi-networked None — standalone operation only
Heat Output Lower radiant heat at 400W vs. 1,100W system High radiant and infrared heat load

Operator Field Note

  • Structural Load: The IONBOARD S44 weighs 12.34 lbs. Verify overhead mounting point load capacity before installation, particularly in multi-fixture grid configurations where cumulative load is significant.
  • Electrical — Amps: Draw is 3.60A @ 120V, 1.80A @ 240V, 1.56A @ 277V. Size dedicated circuits accordingly and do not share branch circuits with high-draw HVAC or dehumidification equipment.
  • Driver Mounting: The external driver unit (10.74 x 1.75 in. / 22.5 x 4.5 cm) is separate from the board (23.62 x 23.62 x 0.5 in.). Plan driver placement and cable routing before finalizing fixture positions — driver must remain within the 5 ft. power cord reach of the outlet.
  • Thermal Management: No active cooling is present in this fixture. All thermal dissipation is passive through the aluminum board. Facility HVAC must be independently sized to manage the aggregate thermal load of the full fixture array — do not assume fixture-level cooling offsets room heat gain.
  • Environmental Limits: Rated for 32–140°F operating temperature and 35–85% RH. Operating outside these parameters voids the manufacturer warranty and may accelerate diode degradation.
  • UIS Expansion: Multi-fixture automation requires UIS-compatible controllers and expansion dongles, both sold separately. Confirm controller channel capacity against planned fixture count before procurement.

Operator FAQ

Q: What circuit size is required for the IONBOARD S44, and can multiple units share a single circuit?

A: The IONBOARD S44 draws 3.60A at 120V, 1.80A at 240V, and 1.56A at 277V. For 120V installations, a dedicated 15A circuit supports a single fixture with headroom; for multi-fixture runs at 240V, calculate total amperage against your branch circuit rating and apply the NEC 80% continuous load rule (i.e., do not exceed 80% of circuit breaker rating for continuous loads). Multiple units can share a circuit at 240V or 277V if total draw remains within the derated circuit capacity — verify with your licensed electrician before wiring.

Q: Which controllers are compatible with the IONBOARD S44, and what control modes are available?

A: The IONBOARD S44 is compatible with UIS-platform AC Infinity controllers. Through a compatible controller and the AC Infinity app over WiFi, the fixture supports automated scheduling, five-level dimming (20/40/60/80/100% in 20% increments), and multi-fixture coordination when expansion dongles (sold separately) are used to chain additional IONBOARD units to a single controller node. Without a UIS controller, the fixture operates at manual dimming levels only. Confirm controller model compatibility with AC Infinity or contact Cannafull Spectrum Solutions at (888) 378-0017 before ordering.

Q: What is the recommended mounting height for the IONBOARD S44?

A: AC Infinity does not publish a single fixed mounting height for the IONBOARD S44 in the available source data. Optimal mounting height depends on growth stage, canopy density, and the dimming level in use. As a general operational guideline for LED fixtures of this output class, vegetative stages typically operate at greater mounting distances (18–24 in. above canopy) while flowering stages may be positioned closer (12–18 in.) at reduced dimming levels to manage PPFD delivery. Verify your specific mounting height against a PAR meter reading at canopy level before locking in fixture position.

Q: What are the vegetative and flowering coverage dimensions for the IONBOARD S44?

A: The IONBOARD S44 is rated for a 4 x 4 ft. coverage area per AC Infinity source data. The source data does not publish a separate vegetative coverage dimension distinct from the flowering coverage for this model — the 4 x 4 ft. specification is the manufacturer-stated coverage area. For vegetative stages where lower PPFD targets are acceptable, some operators extend effective coverage by raising mounting height or reducing dimming output, but Cannafull Spectrum Solutions does not publish inferred coverage figures beyond the manufacturer-stated 4 x 4 ft.

Q: What is the rated lifespan of the IONBOARD S44, and what maintenance does it require over that period?

A: The IONBOARD S44 is rated for 50,000 hours of operational life per AC Infinity source data, based on the Samsung LM301H diode array and the fanless passive-cooling architecture. There are no lamp replacement cycles, no ballast service intervals, and no moving parts requiring lubrication or replacement. Routine maintenance is limited to periodic inspection of the IP65-sealed board surface for particulate accumulation and verification that the driver unit connections remain secure. Operating the fixture within its rated temperature (32–140°F) and humidity (35–85% RH) parameters is the primary factor in achieving the full rated lifespan.

Q: What does the warranty cover, and how do I initiate a claim through Cannafull Spectrum Solutions?

A: The IONBOARD S44 carries a 2-year manufacturer warranty per AC Infinity source data, covering defects in materials and workmanship under normal operating conditions. To initiate a warranty claim through Cannafull Spectrum Solutions, contact our team at (888) 378-0017 or sales@cannafullspec.com with your order number and a description of the defect. A Return Authorization (RA) number is required before any unit is returned — do not ship product without an RA. Warranty coverage does not apply to damage resulting from operation outside rated environmental parameters, unauthorized modification, or physical damage incurred after delivery.

Shipping & Logistics

  • Origin: Ships from Cannafull Spectrum Solutions' authorized distribution point within the contiguous 48 United States. This product is not available for shipment to Alaska, Hawaii, or international addresses.
  • Processing: Orders are processed within 1–2 business days of payment confirmation. Tracking information is provided upon shipment.
  • Damage: Inspect all shipments within 48 hours of delivery. Document any damage with photographs and contact Cannafull Spectrum Solutions at (888) 378-0017 or sales@cannafullspec.com within 48 hours of receipt. Claims submitted after this window may not be eligible for resolution.
  • Returns: Non-defective returns accepted within 30 days of delivery. A Return Authorization (RA) number is required before returning any product. Contact (888) 378-0017 or sales@cannafullspec.com to request an RA.
  • Restocking Fee: Returns of non-defective items are subject to a restocking fee of up to 25% per our Return Policy. Review full terms at cannafullspec.com/pages/return-policy before ordering.

Questions? (888) 378-0017 or sales@cannafullspec.com

What's in the Box

  • AC Infinity IONBOARD S44 LED grow light board (23.62 x 23.62 x 0.5 in.)
  • AC Infinity proprietary driver unit (IB-400 / GTS-100), 10.74 x 1.75 in.
  • Metal bar hangers (pair)
  • Rope hangers (pair)
  • Power cord, 5 ft., US Plug NEMA 1-15 Type-A

Note: Box contents are based on available manufacturer data. Verify complete contents upon receipt. Contact Cannafull Spectrum Solutions at (888) 378-0017 if any components are missing or damaged.

Regional Compliance & Deployment Notes

  • All Contiguous U.S. States: Available for commercial deployment across the contiguous 48 United States. Cannafull Spectrum Solutions does not ship to Alaska, Hawaii, or international addresses. Verify local electrical code compliance for permanent commercial installation in your jurisdiction.
  • California (CA): Commercial cultivation facilities in California operating under CDFA or local county licensing should verify that fixture electrical specifications (100–277V AC, NEMA 1-15 plug) comply with Title 24 energy code requirements for commercial agricultural lighting installations.
  • Colorado (CO): MED-licensed facilities in Colorado should confirm that fixture wattage (400W) and coverage specifications align with their approved facility lighting plan on file with the Marijuana Enforcement Division.
  • Michigan (MI): MMFLA and MRTMA licensees in Michigan should verify that LED fixture specifications meet any facility-specific lighting requirements outlined in their state operating license and local municipality permits.
  • Oklahoma (OK): OMMA-licensed facilities in Oklahoma operating in high-ambient-temperature environments should note the fixture's 140°F maximum operating temperature rating and ensure facility HVAC maintains room temperatures within this threshold during peak summer operation.
  • Nevada (NV) / Arizona (AZ): Facilities in high-heat climates should confirm that the passive-cooling fanless design is compatible with facility HVAC capacity, particularly in sealed rooms where ambient temperatures may approach the fixture's rated operating ceiling during summer months.

Commonly deployed in sealed commercial cultivation facilities across the United States. Installation, HVAC sizing, and electrical requirements vary by jurisdiction; always verify with local code.

Especificaciones

  • Certifications
    Clasificación IP65, listado por ETL
  • Product Category
    Tableros de luces LED
  • Warranty
    Garantía de fábrica de 2 años
  • Coverage Area
    Veg: 4' x 4'; Flower: 4' x 4'
  • Flowering Coverage
    4' x 4'
  • Frequency
    50/60 Hz
  • LED Features
    Perilla de atenuación manual, regulable *con controlador
  • LED Fixture Type
    Junta
  • LED Light Spectrum
    Espectro completo
  • Light Type
    CONDUJO
  • Vegetation Coverage
    4' x 4'
  • Voltage
    100/277 voltios
  • Wattage
    400 W

Route Package Protection

En CannaFull Spectrum Solutions, entendemos que la tranquilidad durante el proceso de envío es fundamental. ¡Por eso estamos orgullosos de ofrecer Route, una solución integral de protección y seguimiento de envíos, en todos sus pedidos en línea!

Ruta: su centro de envíos todo en uno

Route se integra perfectamente con su experiencia de compra de CannaFull Spectrum Solutions, lo que le brinda un control total y tranquilidad sobre sus entregas. Esto es lo que ofrece Route:

  • Protección automática de paquetes: cada pedido realizado en CannaFull Spectrum Solutions viene automáticamente con el plan de protección básico de Route, salvaguardando su compra contra paquetes perdidos, robados o dañados.
  • Seguimiento mejorado: Route va más allá de la información de seguimiento básica. Reciba actualizaciones en tiempo real, plazos de entrega estimados y alertas proactivas sobre posibles retrasos o problemas.
  • Gestión de reclamaciones sin esfuerzo: si su paquete presenta algún problema, Route simplifica el proceso de reclamación. Presente una reclamación directamente a través de la aplicación Route y reciba una resolución rápida y eficiente.
  • Garantía de igualación de precios: Route garantiza que obtendrás la mejor oferta. Si encuentras un precio anunciado más bajo para el mismo artículo dentro de un período de tiempo determinado (normalmente 48 horas), Route te reembolsará la diferencia.
  • Reemplazo de correo faltante: Route ofrece una capa adicional de seguridad. Si su paquete está marcado como entregado pero usted nunca lo recibe, Route puede reemplazarlo, según el artículo específico y las opciones de cobertura.

Beneficios de utilizar Route con CannaFull Spectrum Solutions:

  • Compre con confianza: saber que sus compras están protegidas contra pérdida, robo o daños le permite comprar con total tranquilidad.
  • Seguimiento sin esfuerzo: manténgase informado en cada paso del camino con el seguimiento en tiempo real y las notificaciones proactivas de Route.
  • Reclamaciones sin complicaciones: Route agiliza el proceso de reclamaciones, ahorrándole tiempo y frustración en caso de que surja algún problema con su entrega.
  • Valor agregado en cada compra: Route proporciona automáticamente protección básica y valiosas funciones de seguimiento sin costo adicional en sus pedidos de [Nombre de su tienda].

Cómo empezar a utilizar Route:

Usar Route con tus compras de CannaFull Spectrum Solutions es sencillo y cómodo:

  1. Completa tu pedido: Al realizar el pago en CannaFull Spectrum Solutions, verás la opción para activar la protección de Route para tu pedido (generalmente preseleccionada).
  2. Descargue la aplicación Route: para disfrutar de una experiencia aún más fluida, descargue la aplicación gratuita Route, disponible en iOS y Android.
  3. Rastrea tu paquete: inicia sesión en la aplicación Route o revisa tu correo electrónico para obtener actualizaciones de seguimiento y administrar tus envíos protegidos.

Ruta: Su socio para envíos sin preocupaciones

Al ofrecer Route con cada compra, CannaFull Spectrum Solutions se compromete a brindarle una experiencia de compra sin estrés. Route le permite comprar con confianza, sabiendo que sus paquetes están protegidos y se puede hacer un seguimiento fácil en cada paso del proceso.

Preguntas frecuentes:

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¡Compre con confianza y realice el seguimiento con facilidad! Elija CannaFull Spectrum Solutions y experimente el poder de Route para su próxima compra en línea.

Shiping, Cancelations & Returns

Procesamiento de pedidos: Nos esforzamos por procesar todos los pedidos dentro de 1-2 días hábiles.
Tarifas y métodos de envío: ofrecemos una variedad de métodos de envío que se adaptan a sus necesidades y presupuesto. Los tiempos de entrega estimados se mostrarán en el momento de pago y pueden variar según el método y la ubicación elegidos.
  • Envío estándar (entrega estimada en 3-5 días hábiles): $X (o gratis para pedidos superiores a $Y)
  • Envío acelerado (entrega estimada en 1-2 días hábiles): $Z

Envío internacional (si corresponde): actualmente no ofrecemos envío internacional. (Si lo ofrece, incluya tarifas y tiempos de entrega estimados).

Seguimiento y protección de ruta: recibirás una notificación con un número de seguimiento por correo electrónico una vez que se envíe tu pedido. También nos hemos asociado con Route para ofrecer protección de envío adicional (paquetes perdidos, robados o dañados) en todos los pedidos al finalizar la compra por una pequeña tarifa.

Tenga en cuenta: debido a la naturaleza del dropshipping, los tiempos de entrega pueden ser un poco más largos que los que anuncian otras tiendas. Nos esforzamos por brindar las estimaciones más precisas posibles, pero pueden surgir circunstancias imprevistas.

Política de cancelación

Entendemos que los planes pueden cambiar, por lo que puedes cancelar tu pedido y recibir un reembolso total dentro de las 24 horas posteriores a su realización. Si tu pedido ya se ha enviado a nuestro socio de cumplimiento, haremos todo lo posible para satisfacer tu solicitud de cancelación, pero es posible que se aplique una tarifa de cancelación o un crédito en la tienda por el monto total.

Política de devoluciones

Queremos que estés completamente satisfecho con tu compra. Si por algún motivo no lo estás, puedes devolver los artículos elegibles dentro de los 30 días a partir de la fecha de compra.

Artículos elegibles: la mayoría de los artículos nuevos, sin usar y sin abrir en su embalaje original son elegibles para devolución. Pueden incluirse excepciones (si corresponde, indique las excepciones, como artículos de venta final o productos perecederos).

Condición de devolución: Para ser elegible para un reembolso completo, los artículos deben devolverse sin usar, con todas las etiquetas y el embalaje originales intactos.

Costos de envío de devolución: cubriremos el costo del envío de devolución si la devolución se debe a un error nuestro (por ejemplo, se envió el artículo incorrecto). De lo contrario, usted será responsable de los costos de envío de devolución. Sin embargo, puede utilizar el programa de protección de Route (si lo compró) para recuperar potencialmente los costos de envío de devolución en paquetes perdidos, robados o dañados.

Proceso de reembolso: Una vez que recibamos el artículo devuelto y verifiquemos su estado, procesaremos el reembolso en un plazo de X días hábiles. El reembolso se emitirá a través de su método de pago original o crédito de la tienda, según su preferencia.

Al comprar con nosotros, usted acepta los términos descritos en esta Política de envío, cancelación y devolución.

Warranty

En CannaFull Spectrum Solutions, queremos que te sientas seguro con tu compra. Muchas de las luces LED para cultivo que ofrecemos vienen con garantía del fabricante, lo que garantiza que tu inversión esté protegida.

Entendiendo su garantía:

  • Los términos y condiciones específicos de la garantía variarán según el producto individual que compre.
  • Le recomendamos encarecidamente que revise la información de garantía del fabricante incluida con su producto al recibirlo.
  • Esta información generalmente detalla el período de garantía, los detalles de la cobertura y el proceso de reclamos.

Aquí para ayudar:

Si bien las garantías las gestionan directamente los fabricantes, entendemos que gestionar las reclamaciones de garantía a veces puede resultar confuso. En CannaFull Spectrum Solutions, estamos aquí para brindarle apoyo durante todo el proceso:

  • Fácil acceso a la información de garantía: Nos esforzamos por proporcionar información de garantía clara y concisa en cada página de producto. Esto suele incluir documentos de garantía descargables o enlaces al sitio web de garantía del fabricante.
  • Atención al cliente exclusiva: si tiene alguna pregunta sobre la garantía de su producto o necesita ayuda para presentar un reclamo, no dude en comunicarse con nuestro amable equipo de atención al cliente. Estaremos encantados de guiarlo a través del proceso y ayudarlo a obtener la asistencia que merece del fabricante.

Qué podemos hacer:

Si bien no podemos gestionar directamente los reclamos de garantía nosotros mismos, podemos ayudarlo de varias maneras:

  • Ayude a localizar la información de garantía relevante para su producto específico.
  • Proporcione datos de contacto del departamento de garantía del fabricante.
  • Ofrecer orientación sobre cómo completar y enviar un reclamo de garantía.
  • Actuar como enlace entre usted y el fabricante, manteniéndolo informado durante todo el proceso.

Nuestro compromiso con usted:

CannaFull Spectrum Solutions se compromete a brindar una experiencia positiva al cliente. Queremos que esté satisfecho con su compra y eso incluye garantizar que sus reclamos de garantía se atiendan de manera rápida y eficiente.

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