AC Infinity IONGRID T24 | Lámpara LED de cultivo de espectro completo de 260 W | Samsung LM301H | Cobertura de 2 x 4 pies
AC Infinity IONGRID T24 | Lámpara LED de cultivo de espectro completo de 260 W | Samsung LM301H | Cobertura de 2 x 4 pies está agotado y se enviará tan pronto como vuelva a estar disponible.
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AC Infinity IONGRID T24 | Lámpara LED de cultivo de espectro completo de 260 W | Samsung LM301H | Cobertura de 2 x 4 pies está agotado y se enviará tan pronto como vuelva a estar disponible.
Descripción
Descripción
AC Infinity IONGRID T24: LED Grow Light — Halo Form Factor
The AC Infinity IONGRID T24 is a 260W halo-form LED grow light engineered for licensed indoor cultivation facilities operating 2 x 4 ft. canopy footprints, delivering uniform PPFD output across the full growth cycle from a passively cooled, daisy-chainable platform.
- Outcome: Uniform 1728 PPFD across a 2 x 4 ft. canopy at 2.75 µmol/J efficacy, with programmable PWM dimming (0–100%) and automated schedule control via the included Digital Transition Controller.
- Replaces: Legacy HPS infrastructure and single-point panel fixtures that produce uneven PAR distribution, generate excess radiant heat, and require recurring lamp replacement cycles.
- Environment: Sealed indoor cultivation rooms and controlled-environment enclosures operating between 32°F and 140°F; compatible with 100–277V AC infrastructure at 50/60 Hz.
FACTORY-AUTHORIZED DEALER — CANNAFULL SPECTRUM SOLUTIONS
Deployed in licensed commercial facilities across the United States.
Key Specs: 260W | 2.75 µmol/J | 2 x 4 ft. coverage | 1.17A @ 120V / 0.58A @ 240V / 0.51A @ 277V | 28.89 x 12.99 in. | 2-Year Warranty
Kill Variance. Print Yield.
Every room running legacy HPS infrastructure is paying a variance tax it cannot see on the invoice. Lamp lumen depreciation begins the moment a bulb fires for the first time, and by the time a 1000W DE HPS fixture reaches the midpoint of its rated life, the canopy beneath it is receiving materially less photon energy than the room was designed to deliver. That degradation is silent, it is cumulative, and it compounds across every cycle. Add uneven point-source distribution that creates hot zones and shadow pockets across the same bench, layer in the manual overhead of physical dimmer adjustments and lamp swap scheduling, and the operational picture becomes clear: the facility is not running at the yield model it was built to hit. The enemy is not any single component failure — it is the aggregate drift that legacy infrastructure normalizes over time.
After deployment of the IONGRID T24, the operational picture changes at the infrastructure level. Canopy uniformity is no longer a function of lamp age or technician attention — it is a function of fixture geometry and programmed output. Scheduled photoperiods execute automatically, sunrise and sunset transitions run on defined curves, and backup memory holds the program through any power interruption. Lamp replacement cycles are removed from the maintenance calendar entirely. The facility runs the same photon delivery on day one of a cycle as it does on day sixty, and the control architecture that governs that output requires no manual intervention between scheduled audits.
The mechanism behind that operational stability is the IONGRID T24's four-sided halo form factor — a linear bar light architecture bent into a closed perimeter that distributes photon output from four angles simultaneously rather than from a single central point. The 560 Samsung LM301H diodes are arrayed across that perimeter and driven at 260W to produce 1728 PPFD across the 2 x 4 ft. target footprint at 2.75 µmol/J system efficacy. The spectral platform combines 660nm deep red, 730nm far-red, 3000K warm white, and 5000K cool white channels to support the full growth cycle from vegetative establishment through reproductive development. The raised LED driver sits on an aluminum heatsink with thermal compound interface, passively dissipating heat without fans or moving parts, eliminating both acoustic output and mechanical failure points in the thermal management system. The Digital Transition Controller ships with the fixture and provides 0–100% PWM dimming, programmable timers, cycle scheduling, and daisy-chain ports for multi-fixture coordination across a room. In practical terms, the IONGRID T24 delivers 1728 PPFD across a 2 x 4 ft. canopy at 260W draw, operating at 1.17A on 120V or 0.51A on 277V infrastructure.
Where This Belongs (and Doesn't)
Not recommended for circuits under ~2.17A @120V or ~1.08A @240V per fixture, or unsealed rooms lacking HVAC capacity for expected thermal load.
Minimum electrical requirement: a dedicated 15A circuit at 120V or equivalent at 240V/277V. HVAC load planning must account for the fixture's thermal output; consult your mechanical engineer before finalizing room layout.
Engineered For
- Licensed indoor cultivation facilities operating 2 x 4 ft. canopy footprints (veg and flower coverage: 2 x 4 ft.)
- Controlled-environment enclosures requiring uniform PPFD distribution without point-source hot zones
- Facilities transitioning away from HPS infrastructure seeking zero lamp-replacement maintenance cycles
- Multi-fixture rooms requiring coordinated dimming and schedule control via daisy-chained Digital Transition Controllers
- Operations running 100–277V AC infrastructure at 50/60 Hz
Not Recommended For
- Canopy footprints larger than 2 x 4 ft. without supplemental fixture coverage
- Outdoor or semi-outdoor installations where IP rating has not been independently verified for the deployment environment
- Facilities without stable 100–277V AC power infrastructure
- Operations requiring UV supplementation — the IONGRID T24 does not include a UV spectral channel; pair with IONBEAM U2 or U4 for targeted UV delivery
Infrastructure Note: The IONGRID T24 draws 1.17A at 120V, 0.58A at 240V, and 0.51A at 277V. Multi-fixture deployments must be load-calculated per circuit before installation. The Digital Transition Controller supports daisy-chaining; verify controller port capacity against total fixture count before commissioning.
How It Works
The IONGRID T24 begins with a form factor decision that separates it from conventional panel and bar configurations: the linear bar light architecture is bent into a four-sided closed perimeter — the halo — so that photon output originates from all four sides of the canopy boundary simultaneously. This geometry eliminates the center-heavy PPFD distribution that single-point and flat-panel fixtures produce, delivering a more uniform photon density map across the 2 x 4 ft. target footprint without requiring the operator to fine-tune mounting height to compensate for edge falloff.
The 560 Samsung LM301H diodes populating that perimeter are driven at 260W across four spectral channels: 660nm deep red for photosynthetic peak absorption, 730nm far-red for photoperiod signaling and canopy penetration, 3000K warm white for broad-spectrum vegetative support, and 5000K cool white for blue-range developmental stimulus. This four-channel architecture supports the full growth cycle — germination, vegetative establishment, and reproductive development — without requiring fixture swaps or supplemental bar additions for standard production runs. System efficacy is rated at 2.75 µmol/J, producing 1728 PPFD at the canopy surface across the rated footprint.
Thermal management is handled passively. The LED driver is raised above the aluminum heatsink frame on a thermal compound interface, allowing heat to conduct away from the diode array and dissipate through the heatsink without fans or active cooling components. This architecture eliminates acoustic output entirely and removes the mechanical failure mode that fan-cooled fixtures introduce over a 50,000-hour rated service life. The Digital Transition Controller — included with the fixture — governs output through 0–100% PWM dimming, programmable timer and cycle scheduling, sunrise/sunset transition curves, and backup memory that retains program state through power interruptions. Daisy-chain ports on the controller allow multi-fixture coordination from a single control point, reducing the per-fixture management overhead in multi-light rooms. In practical terms, the IONGRID T24 delivers 1728 PPFD across a 2 x 4 ft. canopy at 260W draw, operating across 100–277V AC at 50/60 Hz with a 50,000-hour rated LED lifespan.
Commercial Assurance
- Warranty: 2-Year Product Warranty from AC Infinity. Claims processed through Cannafull Spectrum Solutions — contact (888) 378-0017 or sales@cannafullspec.com to initiate. Return Authorization (RA) required before any unit is returned.
- 30-Day Return: Free and easy returns within 30 days of delivery. RA number required. Item must be in original condition. See full terms at cannafullspec.com/pages/return-policy.
- LED Lifespan: 50,000 hours rated service life per AC Infinity source data for the IONGRID T24.
- Factory-Authorized Dealer: Cannafull Spectrum Solutions is a factory-authorized AC Infinity dealer. All units ship new, factory-sealed, with full manufacturer warranty intact.
System Integration
To operate this platform at peak efficiency, verify your ecosystem matches these requirements:
- Controller: Digital Transition Controller included. For multi-room or app-based control, verify compatibility with AC Infinity UIS ecosystem controllers. Expansion dongles for additional fixture integration are sold separately.
- Mounting: Rope hanging hardware included. Verify structural load capacity of mounting points before installation. Fixture dimensions are 28.89 x 12.99 in. (73.4 x 33.0 cm); confirm clearance within the enclosure before ordering.
- Power: NEMA 1-15 Type-A US plug with 12 ft. power cord. Input voltage range 100–277V AC at 50/60 Hz. Draw is 1.17A at 120V, 0.58A at 240V, 0.51A at 277V. Size circuits accordingly for multi-fixture deployments.
- HVAC: Passive thermal management eliminates fan heat contribution, but the fixture's 260W electrical load still converts to thermal output that must be accounted for in room HVAC sizing. Consult your mechanical engineer for load calculations.
- Spectral Supplementation: The IONGRID T24 does not include a UV channel. Facilities requiring UV delivery for secondary metabolite expression should integrate IONBEAM U2 or U4 bars as supplemental fixtures within the UIS ecosystem.
CAPEX ROI Mini‑Calculator (Energy Only)
- Fixture Wattage: 260 W
- Energy Cost: $0.12/kWh
- Photoperiod: 12 h/day × 365 days/yr
- Per Fixture / Year: $136.66
- 10-Unit Room / Year: $1366.56
- 20-Unit Room / Year: $2733.12
- 50-Unit Room / Year: $6832.80
Estimate is energy-only. Adjust assumptions for your facility; excludes HVAC interactions, rebates, and demand charges.
Comparison: AC Infinity IONGRID T24 260W Professional Cultivation vs. Legacy 1000W DE HPS
Sanity-check your infrastructure planning against legacy alternatives.
| Planning Factor | AC Infinity IONGRID T24 260W Professional Cultivation (260W) | Legacy 1000W DE HPS | Operational Impact |
|---|---|---|---|
| Wattage Class | 260 W | 1000 W | Wattage drives electrical planning. Verify nameplate ratings. |
| Heat Load | ~887 BTU/hr | 3,412 BTU/hr | HVAC sizing must account for total heat rejection. |
| Spectrum | 660nm, 730nm, 3000K, 5000K | Yellow/Orange (HPS) | Broadband spectrum supports secondary metabolite production. |
| Dimming | 0-100% PWM | Limited / None | Precision DLI ramping allows for energy savings. |
| Bulb Replacement | $0 (No maintenance) | ~$600+ (5-Year TCO) | Eliminates maintenance labor and consumable costs. |
| Warranty | 2-Year Product Warranty | Varies (1-3 Years) | Functions as operational security for your facility. |
Facility Integration Data
Use the data below to model fleet-level electrical cost savings and evaluate the IONGRID T24 against legacy 1000W DE HPS infrastructure on key operational metrics.
ROI Mini-Calculator — Annual Energy Cost Comparison
Assumes 18/6 photoperiod (6,570 hours/year), $0.12/kWh blended rate. HPS baseline: 1,150W per fixture (lamp + ballast). IONGRID T24: 260W per fixture. Figures are estimates for planning purposes only.
Electrical / Thermal
| SKU | W (W) | BTU/hr | Input V |
|---|---|---|---|
| AC-IGT24 | 260 | 887 | 100-277V AC |
BTU/hr shown is an engineering estimate computed from wattage using 3.412 BTU/hr per watt. Verify HVAC loads against manufacturer specifications and local code.
Physical
| SKU | Dimensions |
|---|---|
| AC-IGT24 | 28.89 x 12.99 in. (73.4 x 33.0 cm) |
Light Engine
| SKU | Spectrum | Dimming | PPF (µmol/s) |
|---|---|---|---|
| AC-IGT24 | 660nm, 730nm, 3000K, 5000K | 0-100% PWM | 1728 PPFD |
| Specification | IONGRID T24 | Legacy 1000W DE HPS |
|---|---|---|
| System Wattage | 260W | ~1,150W (lamp + ballast) |
| Efficacy | 2.75 µmol/J | ~1.7 µmol/J |
| PPFD (µmol/m²/s) | 1728 @ 2 x 4 ft. | Variable / degrades with lamp age |
| Spectrum | 660nm, 730nm, 3000K, 5000K | Broadband / fixed, no IR channel |
| Dimming | 0–100% PWM | Not available (fixed output) |
| Lamp Replacement | None — 50,000-hr LED lifespan | Every 10,000–12,000 hrs |
| Thermal Output | Passive / no fan noise | High radiant heat / active cooling required |
| Automated Scheduling | Timers, cycles, sunrise/sunset, backup memory | External timer required / no transition curves |
| Warranty | 2 Years | Typically 1 Year (ballast only) |
Operator Field Note
- Electrical Draw: The IONGRID T24 draws 1.17A at 120V, 0.58A at 240V, and 0.51A at 277V. In multi-fixture deployments, calculate total amperage per circuit before energizing. Do not share circuits with high-draw HVAC or dehumidification equipment without verified load calculations.
- Mounting Load: Rope hanging hardware is included. Verify that the mounting structure — tent frame, overhead rail, or ceiling anchor — is rated for the fixture weight before installation. Confirm clearance dimensions against the 28.89 x 12.99 in. (73.4 x 33.0 cm) fixture footprint.
- Controller Placement: The Digital Transition Controller can be detached from the fixture and mounted remotely. Controller dimensions are 3.30 x 1.18 x 0.70 in. (8.4 x 3.0 x 1.8 cm). Daisy-chain port capacity should be verified against total fixture count before commissioning a multi-light array.
- Operating Temperature Range: Rated for 32°F to 140°F ambient. Facilities operating at temperature extremes within this range should monitor heatsink surface temperature during initial commissioning to confirm passive cooling is performing within spec.
- Power Cord Length: The included power cord is 12 ft. Plan outlet placement and cord routing before finalizing fixture position. Extension cords are not recommended for permanent installation; consult a licensed electrician for hardwired drop configurations.
- No UV Channel: The IONGRID T24 spectral platform (660nm, 730nm, 3000K, 5000K) does not include a UV output channel. Facilities requiring UV delivery for secondary metabolite expression must integrate supplemental UV fixtures separately.
Operator FAQ
Q: What amperage and circuit configuration does the IONGRID T24 require?
A: The IONGRID T24 draws 1.17A at 120V, 0.58A at 240V, and 0.51A at 277V. For single-fixture installations on 120V, a standard 15A dedicated circuit is sufficient. For multi-fixture deployments, calculate total amperage per circuit at your operating voltage and apply the 80% continuous load rule (NEC 210.19) before finalizing circuit sizing. Do not share circuits with high-draw equipment without verified load calculations from a licensed electrician.
Q: What controller is included, and what modes does it support?
A: The IONGRID T24 ships with AC Infinity's Digital Transition Controller. It supports 0–100% PWM dimming, programmable timer and cycle scheduling, sunrise/sunset transition curves, and backup memory that retains program state through power interruptions. The controller includes daisy-chain ports for coordinating multiple fixtures from a single control point. For app-based or multi-zone control, verify compatibility with AC Infinity UIS ecosystem controllers; expansion dongles for additional fixture integration are sold separately.
Q: What is the recommended mounting height for the IONGRID T24?
A: AC Infinity source data does not specify a single recommended mounting height for the IONGRID T24. The rated PPFD of 1728 µmol/m²/s is measured at the canopy surface across the 2 x 4 ft. footprint. Mounting height will affect PPFD delivery at the canopy; operators should use a calibrated PAR meter to verify canopy-level readings at their specific mounting height during initial commissioning. Rope hanging hardware is included to allow height adjustment. Contact Cannafull Spectrum Solutions at (888) 378-0017 or sales@cannafullspec.com for application-specific guidance.
Q: What are the vegetative and flowering coverage dimensions?
A: Per AC Infinity source data, the IONGRID T24 is rated for a 2 x 4 ft. coverage area for both vegetative and flowering stages. This coverage rating applies to the fixture operating at full output. Operators running reduced dimming levels should verify canopy PPFD with a PAR meter to confirm target DLI is being met at the reduced output setting.
Q: What is the rated lifespan, and what maintenance does the fixture require over that period?
A: The IONGRID T24 is rated for 50,000 hours of LED service life per AC Infinity source data. The passive thermal management system — raised driver over aluminum heatsink with thermal compound interface — contains no fans or moving parts, eliminating the primary mechanical failure mode in the thermal subsystem. Routine maintenance is limited to periodic cleaning of the heatsink surface to prevent dust accumulation that could impede passive heat dissipation. No lamp replacement cycles are required over the rated service life.
Q: How do I initiate a warranty claim through Cannafull Spectrum Solutions?
A: The IONGRID T24 carries a 2-Year Product Warranty from AC Infinity. To initiate a claim, contact Cannafull Spectrum Solutions directly at (888) 378-0017 or sales@cannafullspec.com. A Return Authorization (RA) number is required before any unit can be returned for warranty service. Do not ship units without an RA number — unauthorized returns cannot be processed. Have your order number, purchase date, and a description of the defect ready when you contact our team. Cannafull Spectrum Solutions is a factory-authorized AC Infinity dealer; all warranty claims are processed with full manufacturer support.
Shipping & Logistics
- Origin: Ships from Cannafull Spectrum Solutions' authorized fulfillment network within the contiguous 48 United States.
- Processing: Orders are processed within 1–2 business days of payment confirmation. Tracking information is provided upon shipment.
- Damage: Inspect all shipments within 48 hours of delivery. Document any damage with photographs and contact Cannafull Spectrum Solutions immediately at (888) 378-0017 or sales@cannafullspec.com. Claims submitted after 48 hours may not be eligible for carrier damage resolution.
- Returns: Free and easy returns accepted within 30 days of delivery. A Return Authorization (RA) number is required before returning any item. Items must be in original condition and packaging. Contact our team to initiate the RA process.
- Restocking Fee: Returns of non-defective items are subject to a restocking fee of up to 25% per our Return Policy. Review full terms at cannafullspec.com/pages/return-policy before ordering.
Questions? (888) 378-0017 or sales@cannafullspec.com
What's in the Box
- AC Infinity IONGRID T24 LED Grow Light (AC-IGT24)
- Digital Transition Controller
- Rope hanging hardware
- Power cord (12 ft., NEMA 1-15 Type-A US plug)
Note: Box contents are based on available manufacturer data. Verify complete contents upon receipt. Contact Cannafull Spectrum Solutions at (888) 378-0017 if any components are missing or damaged.
Regional Compliance & Deployment Notes
- All U.S. States: Available for commercial deployment across all 50 U.S. states. Verify local electrical code compliance — including circuit sizing, grounding requirements, and continuous load calculations — before permanent commercial installation. We currently ship within the contiguous 48 United States.
- California (Title 24 / CEC): California's Title 24 Building Energy Efficiency Standards and California Energy Commission (CEC) regulations govern commercial lighting installations. Verify that the IONGRID T24's electrical configuration meets applicable efficiency and control requirements for your facility classification before installation.
- Colorado / Nevada / Michigan (Licensed Cultivation Facilities): State cannabis regulatory agencies in these jurisdictions may require lighting equipment documentation as part of facility licensing or renewal. Retain purchase records, spec sheets, and warranty documentation for compliance file submissions.
- Northeast States (NY, MA, CT, NJ): Commercial cultivation facilities in these states operate under state-specific cannabis control board regulations that may include energy use reporting requirements. The IONGRID T24's 2.75 µmol/J efficacy rating and 260W draw support compliance with energy efficiency benchmarks common in these regulatory frameworks; verify with your compliance officer.
- OSHA / General Industry: UV output is not present in the IONGRID T24 spectral platform (660nm, 730nm, 3000K, 5000K). Standard PPE requirements for high-intensity LED exposure apply during maintenance and commissioning; consult your facility safety officer for site-specific protocols.
Commonly deployed in sealed commercial cultivation facilities across the United States. Installation, HVAC sizing, and electrical requirements vary by jurisdiction; always verify with local code.
Especificaciones
Especificaciones
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Route Package Protection
Route Package Protection
En CannaFull Spectrum Solutions, entendemos que la tranquilidad durante el proceso de envío es fundamental. ¡Por eso estamos orgullosos de ofrecer Route, una solución integral de protección y seguimiento de envíos, en todos sus pedidos en línea!
Ruta: su centro de envíos todo en uno
Route se integra perfectamente con su experiencia de compra de CannaFull Spectrum Solutions, lo que le brinda un control total y tranquilidad sobre sus entregas. Esto es lo que ofrece Route:
- Protección automática de paquetes: cada pedido realizado en CannaFull Spectrum Solutions viene automáticamente con el plan de protección básico de Route, salvaguardando su compra contra paquetes perdidos, robados o dañados.
- Seguimiento mejorado: Route va más allá de la información de seguimiento básica. Reciba actualizaciones en tiempo real, plazos de entrega estimados y alertas proactivas sobre posibles retrasos o problemas.
- Gestión de reclamaciones sin esfuerzo: si su paquete presenta algún problema, Route simplifica el proceso de reclamación. Presente una reclamación directamente a través de la aplicación Route y reciba una resolución rápida y eficiente.
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- Reemplazo de correo faltante: Route ofrece una capa adicional de seguridad. Si su paquete está marcado como entregado pero usted nunca lo recibe, Route puede reemplazarlo, según el artículo específico y las opciones de cobertura.
Beneficios de utilizar Route con CannaFull Spectrum Solutions:
- Compre con confianza: saber que sus compras están protegidas contra pérdida, robo o daños le permite comprar con total tranquilidad.
- Seguimiento sin esfuerzo: manténgase informado en cada paso del camino con el seguimiento en tiempo real y las notificaciones proactivas de Route.
- Reclamaciones sin complicaciones: Route agiliza el proceso de reclamaciones, ahorrándole tiempo y frustración en caso de que surja algún problema con su entrega.
- Valor agregado en cada compra: Route proporciona automáticamente protección básica y valiosas funciones de seguimiento sin costo adicional en sus pedidos de [Nombre de su tienda].
Cómo empezar a utilizar Route:
Usar Route con tus compras de CannaFull Spectrum Solutions es sencillo y cómodo:
- Completa tu pedido: Al realizar el pago en CannaFull Spectrum Solutions, verás la opción para activar la protección de Route para tu pedido (generalmente preseleccionada).
- Descargue la aplicación Route: para disfrutar de una experiencia aún más fluida, descargue la aplicación gratuita Route, disponible en iOS y Android.
- Rastrea tu paquete: inicia sesión en la aplicación Route o revisa tu correo electrónico para obtener actualizaciones de seguimiento y administrar tus envíos protegidos.
Ruta: Su socio para envíos sin preocupaciones
Al ofrecer Route con cada compra, CannaFull Spectrum Solutions se compromete a brindarle una experiencia de compra sin estrés. Route le permite comprar con confianza, sabiendo que sus paquetes están protegidos y se puede hacer un seguimiento fácil en cada paso del proceso.
Preguntas frecuentes:
- ¿Se incluye Route de forma gratuita? La protección básica de Route se incluye automáticamente con cada pedido en CannaFull Spectrum Solutions. Route también ofrece planes premium opcionales con funciones y cobertura adicionales.
- ¿Cómo presento un reclamo ante Route? Los reclamos se pueden presentar fácilmente a través de la aplicación o el sitio web de Route.
- ¿Qué sucede si se pierde mi paquete? Según la situación específica y el plan de cobertura que haya elegido, Route podría reembolsarle el dinero o reemplazar el artículo perdido.
¡Compre con confianza y realice el seguimiento con facilidad! Elija CannaFull Spectrum Solutions y experimente el poder de Route para su próxima compra en línea.
Shiping, Cancelations & Returns
Shiping, Cancelations & Returns
- Envío estándar (entrega estimada en 3-5 días hábiles): $X (o gratis para pedidos superiores a $Y)
- Envío acelerado (entrega estimada en 1-2 días hábiles): $Z
Envío internacional (si corresponde): actualmente no ofrecemos envío internacional. (Si lo ofrece, incluya tarifas y tiempos de entrega estimados).
Seguimiento y protección de ruta: recibirás una notificación con un número de seguimiento por correo electrónico una vez que se envíe tu pedido. También nos hemos asociado con Route para ofrecer protección de envío adicional (paquetes perdidos, robados o dañados) en todos los pedidos al finalizar la compra por una pequeña tarifa.
Tenga en cuenta: debido a la naturaleza del dropshipping, los tiempos de entrega pueden ser un poco más largos que los que anuncian otras tiendas. Nos esforzamos por brindar las estimaciones más precisas posibles, pero pueden surgir circunstancias imprevistas.
Política de cancelación
Entendemos que los planes pueden cambiar, por lo que puedes cancelar tu pedido y recibir un reembolso total dentro de las 24 horas posteriores a su realización. Si tu pedido ya se ha enviado a nuestro socio de cumplimiento, haremos todo lo posible para satisfacer tu solicitud de cancelación, pero es posible que se aplique una tarifa de cancelación o un crédito en la tienda por el monto total.
Política de devoluciones
Queremos que estés completamente satisfecho con tu compra. Si por algún motivo no lo estás, puedes devolver los artículos elegibles dentro de los 30 días a partir de la fecha de compra.
Artículos elegibles: la mayoría de los artículos nuevos, sin usar y sin abrir en su embalaje original son elegibles para devolución. Pueden incluirse excepciones (si corresponde, indique las excepciones, como artículos de venta final o productos perecederos).
Condición de devolución: Para ser elegible para un reembolso completo, los artículos deben devolverse sin usar, con todas las etiquetas y el embalaje originales intactos.
Costos de envío de devolución: cubriremos el costo del envío de devolución si la devolución se debe a un error nuestro (por ejemplo, se envió el artículo incorrecto). De lo contrario, usted será responsable de los costos de envío de devolución. Sin embargo, puede utilizar el programa de protección de Route (si lo compró) para recuperar potencialmente los costos de envío de devolución en paquetes perdidos, robados o dañados.
Proceso de reembolso: Una vez que recibamos el artículo devuelto y verifiquemos su estado, procesaremos el reembolso en un plazo de X días hábiles. El reembolso se emitirá a través de su método de pago original o crédito de la tienda, según su preferencia.
Al comprar con nosotros, usted acepta los términos descritos en esta Política de envío, cancelación y devolución.
Warranty
Warranty
En CannaFull Spectrum Solutions, queremos que te sientas seguro con tu compra. Muchas de las luces LED para cultivo que ofrecemos vienen con garantía del fabricante, lo que garantiza que tu inversión esté protegida.
Entendiendo su garantía:
- Los términos y condiciones específicos de la garantía variarán según el producto individual que compre.
- Le recomendamos encarecidamente que revise la información de garantía del fabricante incluida con su producto al recibirlo.
- Esta información generalmente detalla el período de garantía, los detalles de la cobertura y el proceso de reclamos.
Aquí para ayudar:
Si bien las garantías las gestionan directamente los fabricantes, entendemos que gestionar las reclamaciones de garantía a veces puede resultar confuso. En CannaFull Spectrum Solutions, estamos aquí para brindarle apoyo durante todo el proceso:
- Fácil acceso a la información de garantía: Nos esforzamos por proporcionar información de garantía clara y concisa en cada página de producto. Esto suele incluir documentos de garantía descargables o enlaces al sitio web de garantía del fabricante.
- Atención al cliente exclusiva: si tiene alguna pregunta sobre la garantía de su producto o necesita ayuda para presentar un reclamo, no dude en comunicarse con nuestro amable equipo de atención al cliente. Estaremos encantados de guiarlo a través del proceso y ayudarlo a obtener la asistencia que merece del fabricante.
Qué podemos hacer:
Si bien no podemos gestionar directamente los reclamos de garantía nosotros mismos, podemos ayudarlo de varias maneras:
- Ayude a localizar la información de garantía relevante para su producto específico.
- Proporcione datos de contacto del departamento de garantía del fabricante.
- Ofrecer orientación sobre cómo completar y enviar un reclamo de garantía.
- Actuar como enlace entre usted y el fabricante, manteniéndolo informado durante todo el proceso.
Nuestro compromiso con usted:
CannaFull Spectrum Solutions se compromete a brindar una experiencia positiva al cliente. Queremos que esté satisfecho con su compra y eso incluye garantizar que sus reclamos de garantía se atiendan de manera rápida y eficiente.
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