Barras de luz LED UV de espectro específico IONBEAM U2 de AC Infinity para cultivo | Kit de 2 barras | 11 pulgadas
Barras de luz LED UV de espectro específico IONBEAM U2 de AC Infinity para cultivo | Kit de 2 barras | 11 pulgadas está agotado y se enviará tan pronto como vuelva a estar disponible.
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Barras de luz LED UV de espectro específico IONBEAM U2 de AC Infini...
Barras de luz LED UV de espectro específico IONBEAM U2 de AC Infinity para cultivo | Kit de 2 barras | 11 pulgadas está agotado y se enviará tan pronto como vuelva a estar disponible.
Descripción
Descripción
AC Infinity IONBEAM U2 (AC-NEU11-2): Supplemental UV LED Bar Kit
The AC Infinity IONBEAM U2 is a 24W supplemental UV LED bar kit designed for craft operators to deliver targeted 365nm and 395nm ultraviolet light during fruit and flower development stages, augmenting primary grow light output without replacing it. AC Infinity Inc. is the manufacturer of record.
- Outcome: Improved yield quality during fruit and flower development through simulated solar UV exposure across 2x2, 2x4, and 3x3 canopy footprints.
- Replaces: Manual UV supplementation methods and uncontrolled broad-spectrum exposure during critical flowering windows.
- Environment: Sealed cultivation enclosures, grow tents, and bar-style fixture arrays operating at 35–85% RH; IP65-rated housing.
FACTORY-AUTHORIZED DEALER — CANNAFULL SPECTRUM SOLUTIONS
Deployed in licensed commercial facilities across the United States.
Key Specs: 24W | 365nm + 395nm UV | 2x2 / 2x4 / 3x3 Coverage | 0.06A | 3.2 lb | 2-Year Warranty
Stop Buying. Start Manufacturing Top-Shelf Inventory.
Consumer-grade equipment and guesswork-driven growing impose a cost that never appears on a single invoice — it accumulates in the gap between what your canopy could express and what it actually delivers. Without targeted UV input during the fruit and flower window, secondary metabolite development is left to chance. Terpene profiles flatten. Resin density underperforms. The facility runs, the lights run, and the harvest still comes in below its genetic ceiling — not because of a single failure, but because a critical environmental variable was never controlled in the first place. That silent shortfall is the real overhead.
After deploying the IONBEAM U2, the UV window is no longer a variable — it is a scheduled, repeatable event. Operators set intensity across ten discrete brightness levels, program ON/SCHEDULE/OFF modes through the integrated Dimming Schedule Controller, and walk away knowing that every flowering cycle receives the same UV dose at the same phase. The canopy stops being a guess and starts being a production input. Quality becomes a function of process, not luck.
The mechanism is a two-bar array of Samsung LM301H EVO diodes — 12 diodes per bar — emitting at 365nm and 395nm across the targeted UV spectrum. The IP65-rated unibody aluminum housing mounts magnetically onto grow tent frames, bar-style fixtures, and canvas structures using the included steel bars, requiring no permanent electrical modification. The controller operates on 100–240V AC at 50/60 Hz, drawing 0.06A from a standard NEMA 1-15 Type-A outlet, and integrates with the UIS platform for smart program and app-based control. In practical terms, the IONBEAM U2 delivers 365nm and 395nm UV coverage across 2x2, 2x4, and 3x3 footprints at 24W and 0.06A draw from a standard household circuit.
Where This Belongs (and Doesn't)
Not recommended for circuits under ~0.2A @120V or ~0.1A @240V per fixture, or unsealed rooms lacking HVAC capacity for expected thermal load.
The IONBEAM U2 draws 0.06A at 100–240V AC from a NEMA 1-15 Type-A outlet. No dedicated circuit is required, but verify that the outlet circuit is not already at capacity before adding supplemental load. This unit is a supplemental device — it requires a primary grow light already in operation.
- Sealed cultivation enclosures: 2x2, 2x4, and 3x3 footprints (full UV coverage per manufacturer specification)
- Fruit and flower development stages requiring targeted UV supplementation
- Operators running UIS-compatible controllers seeking automated UV scheduling
- Facilities with existing bar-style or tent-frame mounting infrastructure
- Environments operating between 35–85% RH with IP65-rated equipment requirements
- Standalone primary lighting — this unit supplements, it does not replace, a full-spectrum grow light
- Footprints larger than 3x3 ft without additional bar kits (see IONBEAM U4 for 4x4 and 5x5 coverage)
- Vegetative-only rooms where UV exposure is not part of the production protocol
- Outdoor or unenclosed installations where IP65 rating may be insufficient for direct weather exposure
Infrastructure Note: Magnetic mounting requires a steel or ferrous-compatible frame surface. Verify tent frame or fixture material before installation. UIS controller integration requires a compatible AC Infinity UIS controller (sold separately).
How It Works
The IONBEAM U2 operates as a two-bar supplemental UV array, each bar measuring 10.98 x 1.08 in. (27.9 x 2.75 cm) and housing 12 Samsung LM301H EVO diodes tuned to 365nm and 395nm emission wavelengths. The 365nm channel targets the UVB-adjacent range associated with secondary metabolite stress response pathways, while the 395nm channel delivers near-UV energy that bridges into the visible violet range, supporting photomorphogenic signaling during the flowering window. Together, these two channels simulate the UV component of natural solar radiation that sealed cultivation environments otherwise eliminate entirely.
Power delivery is handled through a 99.8 in. (253.4 cm) power cord terminating in a NEMA 1-15 Type-A US plug, with a 9.1 in. (23.2 cm) connector cord linking the bars to the Dimming Schedule Controller (3.31 x 1.26 in. / 8.4 x 3.2 cm). The controller provides ten discrete brightness intensity levels plus OFF, ON, and SCHEDULE modes, enabling operators to program UV exposure windows that align precisely with the flowering photoperiod without manual intervention. The IP65-rated unibody aluminum housing with aluminum board construction resists moisture ingress across the full 35–85% RH operating range, and the included steel bars enable magnetic attachment to grow tent frames, bar-style fixtures, and canvas structures without tools or permanent modification. The system integrates natively with the UIS platform, allowing smart program control and app-based scheduling through compatible AC Infinity UIS controllers. In practical terms, the IONBEAM U2 delivers targeted 365nm and 395nm UV across 2x2, 2x4, and 3x3 canopy footprints at 24W and 0.06A from a standard NEMA 1-15 outlet, with a rated service life of 50,000 hours.
Commercial Assurance
- Warranty: 2-year product warranty per AC Infinity series-level specification. Claims processed through Cannafull Spectrum Solutions — contact (888) 378-0017 or sales@cannafullspec.com with proof of purchase and RA number.
- 30-Day Return: Units in original, uninstalled condition accepted within 30 days of delivery with a valid Return Authorization (RA) number. Contact Cannafull Spectrum Solutions to initiate.
- Lifespan: 50,000-hour rated service life per AC Infinity specification for the IONBEAM series.
- Factory-Authorized Dealer: Cannafull Spectrum Solutions is a factory-authorized AC Infinity dealer. All warranty claims are processed through authorized channels with full manufacturer support.
System Integration
To operate this platform at peak efficiency, verify your ecosystem matches these requirements:
- Controller Compatibility: The IONBEAM U2 includes a standalone Dimming Schedule Controller. For UIS smart program and app-based control, a compatible AC Infinity UIS controller is required (sold separately). Confirm UIS controller model compatibility before purchase.
- Mounting Surface: Magnetic mounting requires a ferrous (steel) frame surface. Verify grow tent frame or fixture material is steel-compatible before relying on magnetic attachment. Included steel bars provide the mounting interface.
- Power Supply: NEMA 1-15 Type-A outlet required. Unit draws 0.06A at 100–240V AC, 50/60 Hz. Confirm available outlet capacity on the circuit before adding supplemental load.
- Primary Lighting: The IONBEAM U2 is a supplemental device. A primary full-spectrum grow light must already be in operation. This unit does not replace primary photosynthetic lighting.
- Environmental Range: Confirm facility operating humidity falls within 35–85% RH. The IP65 rating provides moisture ingress protection within this range under normal sealed-enclosure conditions.
CAPEX ROI Mini‑Calculator (Energy Only)
- Fixture Wattage: 24 W
- Energy Cost: $0.12/kWh
- Photoperiod: 12 h/day × 365 days/yr
- Per Fixture / Year: $12.61
- 10-Unit Room / Year: $126.14
- 20-Unit Room / Year: $252.29
- 50-Unit Room / Year: $630.72
Estimate is energy-only. Adjust assumptions for your facility; excludes HVAC interactions, rebates, and demand charges.
Recommended Primary Fixture Pairings
Match your supplemental bar to the primary fixture covering the same footprint.
| Primary Fixture | Canopy Footprint | Recommended Bar | Deployment Note |
|---|---|---|---|
|
IonBoard S22 115W board |
2×2 ft. | IONBEAM S11 (4-bar, 11") | 11" bars fit tightly within the 2×2 ft. footprint without overhang. Position 2 bars on opposing sides of the canopy for bilateral inter-canopy light penetration. The S22 overhead board leaves lateral zones underlit — S11 fills that gap. |
|
IonBoard S24 220W board |
2×4 ft. | IONBEAM S11 (4-bar, 11") | S11 bars position along the short axis of the 2×4 ft. tent to supplement center row and edge zones the overhead board does not penetrate at depth. Run 2–4 bars per kit depending on canopy density. |
|
IonBoard S33 260W board |
3×3 ft. | IONBEAM S11 (4-bar, 11") | 11" bars span the 3×3 ft. canopy row width with clearance on both ends, reducing hot-spot risk at bar tips. Distribute 4 bars at even intervals across the canopy plane for uniform inter-canopy photon distribution. |
|
IonBoard S44 430W board |
4×4 ft. | IONBEAM S16 (4-bar, 16") | 16" bars span the 4×4 ft. canopy row width evenly. S11 bars (11") leave uncovered lateral zones in a 4×4 ft. footprint. S16 is the correct bar length for this fixture pairing. |
|
IonFrame EVO3 280W bar fixture |
2×4 ft. | IONBEAM S11 (4-bar, 11") | IonFrame bar fixtures deliver deep canopy penetration overhead but leave side-canopy zones underlit in dense structures. S11 bars complement the EVO3 by filling the inter-canopy lateral gap across the short axis of the 2×4 ft. footprint. |
|
IonFrame EVO4 / EVO6 430W / 620W bar fixture |
4×4 ft. | IONBEAM S16 (4-bar, 16") | 16" bars match the 4×4 ft. canopy row width for the EVO4 and EVO6 footprints. Position bars at canopy level along the 4-foot axis for bilateral penetration into the mid and lower canopy zones the overhead bars do not reach. |
|
IonFrame EVO8 / EVO10 730W / 1000W bar fixture |
4×8 ft. / 5×5 ft. | IONBEAM S16 × 2 kits | Large-canopy EVO fixtures require multiple S16 kits for full-footprint inter-canopy coverage. Baseline deployment: 1 kit per 4×4 ft. zone. Link bars via the included connector cords for extended lateral coverage across the long axis. |
All IONBEAM bars include a standalone Dimming Schedule Controller and operate independently — AC Infinity UIS ecosystem integration is available but not required for third-party primary fixture deployments.
Facility Integration Data
The following ROI reference and comparison data are provided to assist procurement and facility planning decisions for the IONBEAM U2 supplemental UV kit.
ROI Reference — Annual Energy Cost by Fleet Size
Based on 24W draw, 12-hour daily UV window, $0.12/kWh blended commercial rate. Figures are reference estimates only — verify against your facility's actual rate schedule.
Electrical / Thermal
| SKU | W (W) | BTU/hr | Input V |
|---|---|---|---|
| AC-NEU11-2 | 24 | 82 | 100-240V AC |
BTU/hr shown is computed from total kit wattage. Supplemental bar kits have negligible thermal impact on room HVAC load at typical deployment densities.
Physical
| SKU | Dimensions | Weight |
|---|---|---|
| AC-NEU11-2 | 10.98 x 1.08 in. (27.9 x 2.75 cm) | 3.2 lb. |
Light Engine
| SKU | Spectrum |
|---|---|
| AC-NEU11-2 | 365nm, 395nm |
Additional light-engine specs (Efficacy, PPFD) not provided by manufacturer.
| Specification | IONBEAM U2 (AC-NEU11-2) | Legacy 1000W DE HPS |
|---|---|---|
| Role | Supplemental UV (365nm + 395nm) | Primary broad-spectrum (no targeted UV) |
| Wattage | 24W | 1000W |
| UV Output | Targeted 365nm + 395nm | Minimal incidental UV; not targeted |
| Dimming | 10 discrete brightness levels | None (fixed output) |
| Scheduling | OFF / ON / SCHEDULE modes via controller | Timer-only; no intensity scheduling |
| Mounting | Magnetic; no permanent modification | Fixed overhead; requires structural support |
| Lifespan | 50,000 hours | ~10,000–20,000 hours; bulb replacement required |
| Smart Integration | UIS platform / app control compatible | None |
| Waterproof Rating | IP65 | Not rated for humid environments |
| Warranty | 2 Years | Typically 1 year or less |
Operator Field Note
- Weight and Structural: Each 2-bar kit weighs 3.2 lb total. Magnetic mounting is designed for steel grow tent frames and bar-style fixture rails — confirm the mounting surface is ferrous before relying on magnetic attachment. Do not mount on aluminum or non-ferrous frames without supplemental mechanical fastening.
- Electrical: The unit draws 0.06A at 100–240V AC via a NEMA 1-15 Type-A plug. The power cord is 99.8 in. (253.4 cm) — plan outlet placement accordingly. Do not use extension cords rated below the circuit's breaker capacity.
- UV Exposure Warning: The IONBEAM U2 emits 365nm and 395nm UV radiation. Do not look directly at the bars during operation. Limit direct skin exposure. Use appropriate eye protection when servicing or repositioning bars while powered.
- Environmental Setpoints: Rated for 35–85% RH operating range. IP65 housing provides protection against dust ingress and low-pressure water jets — it is not rated for submersion or direct high-pressure wash-down. Maintain ambient conditions within the rated humidity band for rated service life.
- Supplemental Role Only: This unit does not produce sufficient photosynthetically active radiation to sustain plant growth independently. It must operate alongside a primary grow light. Deploying it as a standalone light source will not support normal plant development.
Operator FAQ
Q: What circuit is required for the IONBEAM U2, and how many units can share a single circuit?
A: The IONBEAM U2 draws 0.06A at 100–240V AC via a standard NEMA 1-15 Type-A outlet. At this draw level, a standard 15A circuit can theoretically support a large number of units simultaneously — however, always account for total circuit load including primary grow lights, fans, and other equipment. Do not load any circuit beyond 80% of its rated capacity per NEC guidelines. Consult a licensed electrician for multi-unit facility deployments.
Q: What controller modes are available, and is a UIS controller required to use scheduling?
A: The IONBEAM U2 includes a standalone Dimming Schedule Controller that provides OFF, ON, and SCHEDULE modes with ten discrete brightness intensity levels — no UIS controller is required for basic scheduling. For smart program control, app-based automation, and integration with other AC Infinity ecosystem devices, a compatible UIS controller (sold separately) is required. Verify UIS controller model compatibility with AC Infinity before purchasing a separate controller for ecosystem integration.
Q: What is the recommended mounting height for the IONBEAM U2 bars?
A: AC Infinity does not specify a fixed mounting height for the IONBEAM U2 in the available source data. The bars are designed for magnetic attachment to grow tent frames and bar-style fixture rails, positioning them at the fixture level above the canopy. For UV supplementation during flowering, standard practice is to position bars at the same height as or slightly above the primary light fixture. Consult AC Infinity's application guidance or contact Cannafull Spectrum Solutions at (888) 378-0017 for deployment-specific recommendations.
Q: What are the exact coverage dimensions for vegetative and flowering stages?
A: The IONBEAM U2 2-Bar Kit is specified by AC Infinity to provide full UV coverage for 2x2, 2x4, and 3x3 grow spaces. The manufacturer does not differentiate between vegetative and flowering coverage footprints for this supplemental UV product — the stated coverage applies to the fruit and flower development stage, which is the primary deployment window for targeted UV supplementation. For larger footprints (4x4 and 5x5), see the IONBEAM U4 4-Bar Kit.
Q: What is the rated lifespan of the IONBEAM U2, and does it require lamp replacement?
A: The IONBEAM U2 is rated for 50,000 hours of service life per AC Infinity specification. The Samsung LM301H EVO diodes are solid-state components — there are no replaceable lamps, bulbs, or consumable elements in this unit. At a 12-hour daily UV window, 50,000 hours represents approximately 11+ years of continuous operation before diode output is expected to degrade below rated performance. No scheduled lamp replacement cycles are required.
Q: How do I initiate a warranty claim through Cannafull Spectrum Solutions?
A: The IONBEAM U2 carries a 2-year product warranty per AC Infinity's series-level specification. To initiate a warranty claim, contact Cannafull Spectrum Solutions directly at (888) 378-0017 or sales@cannafullspec.com with your proof of purchase and a description of the defect. A Return Authorization (RA) number is required before any unit is returned — do not ship product without an RA number, as unauthorized returns cannot be processed. Cannafull Spectrum Solutions handles all warranty claims through factory-authorized channels with full AC Infinity manufacturer support.
Shipping & Logistics
- Origin: Ships from Cannafull Spectrum Solutions' authorized distribution point within the contiguous 48 United States.
- Processing: Orders are processed within 1–2 business days of confirmed payment. Tracking information is provided upon shipment.
- Damage: Inspect all shipments within 48 hours of delivery. Report any shipping damage immediately to Cannafull Spectrum Solutions at (888) 378-0017 or sales@cannafullspec.com. Damage reported after 48 hours may not be eligible for carrier claims.
- Returns: Returns accepted within 30 days of delivery for units in original, uninstalled condition. A Return Authorization (RA) number is required before returning any product. Contact Cannafull Spectrum Solutions to initiate the RA process.
- Restocking Fee: Returns of non-defective items are subject to a restocking fee of up to 25% per our Return Policy. Review full terms at cannafullspec.com/pages/return-policy before ordering.
Questions? (888) 378-0017 or sales@cannafullspec.com
What's in the Box
- 2x IONBEAM U2 UV LED bars (11 in. each, 12 Samsung LM301H EVO diodes per bar, 365nm + 395nm)
- 1x Dimming Schedule Controller (3.31 x 1.26 in. / 8.4 x 3.2 cm)
- 1x Power cord — 99.8 in. (253.4 cm), NEMA 1-15 Type-A US plug
- 1x Connector cord — 9.1 in. (23.2 cm)
- Included steel bars for magnetic mounting
Note: Box contents are based on available manufacturer data. Verify complete contents upon receipt. Contact Cannafull Spectrum Solutions at (888) 378-0017 if any components are missing or damaged.
Regional Compliance & Deployment Notes
- All 50 U.S. States: Available for commercial deployment across all 50 U.S. states where cultivation is legally permitted. We currently ship within the contiguous 48 United States only.
- General U.S.: UVA supplemental bars (365nm + 395nm) are standard commercial equipment in licensed cannabis cultivation. No special regulatory classification applies — verify standard electrical and facility code compliance for your jurisdiction.
- California (CA): Verify Title 24 compliance requirements with your local AHJ before permanent installation of supplemental UV lighting circuits.
- Colorado / Michigan / Oklahoma: Licensed cultivation facilities should confirm supplemental UV lighting installations comply with state facility construction and equipment standards.
Commonly deployed in sealed commercial cultivation facilities across the United States. Installation, HVAC sizing, and electrical requirements vary by jurisdiction; always verify with local code.
Especificaciones
Especificaciones
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Certifications
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Product Category
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Warranty
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Frequency
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LED Features
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LED Fixture Type
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LED Light Spectrum
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Light Type
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Voltage
Route Package Protection
Route Package Protection
En CannaFull Spectrum Solutions, entendemos que la tranquilidad durante el proceso de envío es fundamental. ¡Por eso estamos orgullosos de ofrecer Route, una solución integral de protección y seguimiento de envíos, en todos sus pedidos en línea!
Ruta: su centro de envíos todo en uno
Route se integra perfectamente con su experiencia de compra de CannaFull Spectrum Solutions, lo que le brinda un control total y tranquilidad sobre sus entregas. Esto es lo que ofrece Route:
- Protección automática de paquetes: cada pedido realizado en CannaFull Spectrum Solutions viene automáticamente con el plan de protección básico de Route, salvaguardando su compra contra paquetes perdidos, robados o dañados.
- Seguimiento mejorado: Route va más allá de la información de seguimiento básica. Reciba actualizaciones en tiempo real, plazos de entrega estimados y alertas proactivas sobre posibles retrasos o problemas.
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Beneficios de utilizar Route con CannaFull Spectrum Solutions:
- Compre con confianza: saber que sus compras están protegidas contra pérdida, robo o daños le permite comprar con total tranquilidad.
- Seguimiento sin esfuerzo: manténgase informado en cada paso del camino con el seguimiento en tiempo real y las notificaciones proactivas de Route.
- Reclamaciones sin complicaciones: Route agiliza el proceso de reclamaciones, ahorrándole tiempo y frustración en caso de que surja algún problema con su entrega.
- Valor agregado en cada compra: Route proporciona automáticamente protección básica y valiosas funciones de seguimiento sin costo adicional en sus pedidos de [Nombre de su tienda].
Cómo empezar a utilizar Route:
Usar Route con tus compras de CannaFull Spectrum Solutions es sencillo y cómodo:
- Completa tu pedido: Al realizar el pago en CannaFull Spectrum Solutions, verás la opción para activar la protección de Route para tu pedido (generalmente preseleccionada).
- Descargue la aplicación Route: para disfrutar de una experiencia aún más fluida, descargue la aplicación gratuita Route, disponible en iOS y Android.
- Rastrea tu paquete: inicia sesión en la aplicación Route o revisa tu correo electrónico para obtener actualizaciones de seguimiento y administrar tus envíos protegidos.
Ruta: Su socio para envíos sin preocupaciones
Al ofrecer Route con cada compra, CannaFull Spectrum Solutions se compromete a brindarle una experiencia de compra sin estrés. Route le permite comprar con confianza, sabiendo que sus paquetes están protegidos y se puede hacer un seguimiento fácil en cada paso del proceso.
Preguntas frecuentes:
- ¿Se incluye Route de forma gratuita? La protección básica de Route se incluye automáticamente con cada pedido en CannaFull Spectrum Solutions. Route también ofrece planes premium opcionales con funciones y cobertura adicionales.
- ¿Cómo presento un reclamo ante Route? Los reclamos se pueden presentar fácilmente a través de la aplicación o el sitio web de Route.
- ¿Qué sucede si se pierde mi paquete? Según la situación específica y el plan de cobertura que haya elegido, Route podría reembolsarle el dinero o reemplazar el artículo perdido.
¡Compre con confianza y realice el seguimiento con facilidad! Elija CannaFull Spectrum Solutions y experimente el poder de Route para su próxima compra en línea.
Shiping, Cancelations & Returns
Shiping, Cancelations & Returns
- Envío estándar (entrega estimada en 3-5 días hábiles): $X (o gratis para pedidos superiores a $Y)
- Envío acelerado (entrega estimada en 1-2 días hábiles): $Z
Envío internacional (si corresponde): actualmente no ofrecemos envío internacional. (Si lo ofrece, incluya tarifas y tiempos de entrega estimados).
Seguimiento y protección de ruta: recibirás una notificación con un número de seguimiento por correo electrónico una vez que se envíe tu pedido. También nos hemos asociado con Route para ofrecer protección de envío adicional (paquetes perdidos, robados o dañados) en todos los pedidos al finalizar la compra por una pequeña tarifa.
Tenga en cuenta: debido a la naturaleza del dropshipping, los tiempos de entrega pueden ser un poco más largos que los que anuncian otras tiendas. Nos esforzamos por brindar las estimaciones más precisas posibles, pero pueden surgir circunstancias imprevistas.
Política de cancelación
Entendemos que los planes pueden cambiar, por lo que puedes cancelar tu pedido y recibir un reembolso total dentro de las 24 horas posteriores a su realización. Si tu pedido ya se ha enviado a nuestro socio de cumplimiento, haremos todo lo posible para satisfacer tu solicitud de cancelación, pero es posible que se aplique una tarifa de cancelación o un crédito en la tienda por el monto total.
Política de devoluciones
Queremos que estés completamente satisfecho con tu compra. Si por algún motivo no lo estás, puedes devolver los artículos elegibles dentro de los 30 días a partir de la fecha de compra.
Artículos elegibles: la mayoría de los artículos nuevos, sin usar y sin abrir en su embalaje original son elegibles para devolución. Pueden incluirse excepciones (si corresponde, indique las excepciones, como artículos de venta final o productos perecederos).
Condición de devolución: Para ser elegible para un reembolso completo, los artículos deben devolverse sin usar, con todas las etiquetas y el embalaje originales intactos.
Costos de envío de devolución: cubriremos el costo del envío de devolución si la devolución se debe a un error nuestro (por ejemplo, se envió el artículo incorrecto). De lo contrario, usted será responsable de los costos de envío de devolución. Sin embargo, puede utilizar el programa de protección de Route (si lo compró) para recuperar potencialmente los costos de envío de devolución en paquetes perdidos, robados o dañados.
Proceso de reembolso: Una vez que recibamos el artículo devuelto y verifiquemos su estado, procesaremos el reembolso en un plazo de X días hábiles. El reembolso se emitirá a través de su método de pago original o crédito de la tienda, según su preferencia.
Al comprar con nosotros, usted acepta los términos descritos en esta Política de envío, cancelación y devolución.
Warranty
Warranty
En CannaFull Spectrum Solutions, queremos que te sientas seguro con tu compra. Muchas de las luces LED para cultivo que ofrecemos vienen con garantía del fabricante, lo que garantiza que tu inversión esté protegida.
Entendiendo su garantía:
- Los términos y condiciones específicos de la garantía variarán según el producto individual que compre.
- Le recomendamos encarecidamente que revise la información de garantía del fabricante incluida con su producto al recibirlo.
- Esta información generalmente detalla el período de garantía, los detalles de la cobertura y el proceso de reclamos.
Aquí para ayudar:
Si bien las garantías las gestionan directamente los fabricantes, entendemos que gestionar las reclamaciones de garantía a veces puede resultar confuso. En CannaFull Spectrum Solutions, estamos aquí para brindarle apoyo durante todo el proceso:
- Fácil acceso a la información de garantía: Nos esforzamos por proporcionar información de garantía clara y concisa en cada página de producto. Esto suele incluir documentos de garantía descargables o enlaces al sitio web de garantía del fabricante.
- Atención al cliente exclusiva: si tiene alguna pregunta sobre la garantía de su producto o necesita ayuda para presentar un reclamo, no dude en comunicarse con nuestro amable equipo de atención al cliente. Estaremos encantados de guiarlo a través del proceso y ayudarlo a obtener la asistencia que merece del fabricante.
Qué podemos hacer:
Si bien no podemos gestionar directamente los reclamos de garantía nosotros mismos, podemos ayudarlo de varias maneras:
- Ayude a localizar la información de garantía relevante para su producto específico.
- Proporcione datos de contacto del departamento de garantía del fabricante.
- Ofrecer orientación sobre cómo completar y enviar un reclamo de garantía.
- Actuar como enlace entre usted y el fabricante, manteniéndolo informado durante todo el proceso.
Nuestro compromiso con usted:
CannaFull Spectrum Solutions se compromete a brindar una experiencia positiva al cliente. Queremos que esté satisfecho con su compra y eso incluye garantizar que sus reclamos de garantía se atiendan de manera rápida y eficiente.
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